Senior Living Consultant - Full Time Days - Immanuel Arboretum at Immanuel in Omaha, Nebraska

Job Description:

Overview

The overall purpose of this job is to meet or exceed community occupancy goals by networking, marketing and following the Immanuel sales process with prospective residents and/or their families. The responsibilities of this job include professionally representing Immanuel Communities in the community and to prospective residents and their families. This position may also provide leadership to an Assistant SLC. Supports and lives out Immanuel's Mission and CHRIST Promises.

Responsibilities

KEY RESPONSIBILITIES
Key Areas
Key Responsibilities and Duties of the Job
Sales Process

• Follows the Immanuel sales process (Value Match) to build a relationship with the prospect that develops a level of trust and eventually leads to closing the sale.


• Makes personal visits and holds phone and in-person conversations to assist prospects with solutions to housing needs.


• Enters data daily to generate weekly and monthly activity reports and cultivates leads through various key referral and key influencer sources.


• Assures that occupancy goals are met or exceeded.


• Develops Top Ten strategy as a complementary partner to Value Match that builds the relationship unique to each prospect, and
  addresses how to initiate reservations from hot leads and warm
  leads in a shorter timeframe.


• Receives oversight from Corporate Sales Manager for occupancy results, and sales coaching.

• Designs and implements lead generation strategies to build and manage an effective database.


• Plans and coordinates marketing events.


• Uses key message points in presentations and at events to build relationships and promote the Immanuel brand and reputation.

• Participates in civic, community and church groups to enhance the opportunity to educate, promote and host events about Immanuel and senior living.


• Joins and participates in the Greater Omaha Retirement Housing Group (GORHG) or other local senior services organizations that will assist in understanding the competition in the market.

• Performs other duties as assigned or requested.

Qualifications

QUALIFICATIONS
Education-

• Bachelor's degree in marketing, communication, public relations, or a related field.


• Equivalent years of experience may be substituted for education requirement.

• Two (2) years of experience in building and managing relationships in consultative sales, public relations or related industry is required.


• One (1) year of experience in a supervisory or management role.


• Equivalent years of education may be substituted for experience requirement .

• Knowledge of marketing and sales strategies and tactics.


• Knowledge of seniors and senior residential programs.


• Knowledge of sales process.


• Skills in effective and professional verbal and written communication .


• Skills in operating software, including Microsoft Office products.


• Skills in building relationships to generate trust and dependability.


• Skills in presenting oneself professionally¦in attire and demeanor.


• Skills in demonstrating effective sales presentations to groups or individuals.


• Skills in data entry and attention to detail.


• Ability to manage, organize, and prioritize work.


• Ability to understand and achieve sales goals.


• Ability to maintain high energy and enthusiasm consistently.


• Ability to work on a team and in a collaborative environment.


• Ability to manage and motivate others.


• Ability set expectations, as well as monitor results, with staff members.