Training Development Analyst at STATE OF OHIO in Columbus, Ohio

Job Description:

The Ohio Department of Administrative Services is seeking an experienced Training Development Analyst to formulate & implement training policy for Office of Procurement Services Training Academy, develop training programs, and supervise training staff. 

Responsibilities include:

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  Develops, modifies, updates & delivers internal  & external training (i.e., onboarding, Ohio Procurement Certification, professional development, suppliers, local governments) using variety of delivery methods (e.g., instructor led, self-paced, job aids);
  
  


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  Supervises lower level training staff (e.g., directs staff, oversees & manages assignments; approves leave & timesheets, trains & develops staff, conducts performance evaluations, administers discipline if needed).
  
  

 
Independently assesses all training needs for Ohio Administrative Knowledge System (OAKS) Financial modules (e.g., Asset Management, eProcurement, Purchasing, Receiving), Ohio Buys, COPA/COPM Certification, & OPS staff professional development, Suppliers, Co-Operatives, local governments:

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  Plans training activities & outreach (e.g., course curriculums for agency roles/tasks, presentations, speaking engagements) to meet those needs;
  
  


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  Gathers & organizes training (e.g., prepares instructor training materials, develops roster, provides logistics support).
  
  

 
Maintains Ohio Learn records & reports on OPS Training Academy training activities (i.e., newsletter, education board) & communicates training information:

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  Uses Ohio Learn system to schedule employees to attend training sessions;
  
  


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  Create enrollments;
  
  


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  Maintains procurement employees training files (e.g., certification application, NASPO online training);
  
  


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  Analyzes data;
  
  


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  Presents results in clear & efficient manner & assists in administering outcomes.
  
  

 
Provides customer relations & administrative support:

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  Researches & responds to end user (e.g., suppliers, bidders, state agency staff) feedback & inquiries & implements solutions;
  
  


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  Orders materials & supplies (e.g., print orders, facility room setup);
  
  


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  Prepares & maintains training correspondence for myOhio learning events;
  
  


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  Attends meetings & conferences;
  
  


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  Serves as liaison with other agencies or institutions;
  
  


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  Coordinates special projects as assigned (e.g., designs online learning programs & creates storyboards).
  
  

 
 
 
Provides case management & resolution of complex internal issues on OAKS Financial modules (e.g., eProcurement, Asset Management, Purchasing, Receiving) & Ohio Buys:

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  Researches & analyzes issues;
  
  


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  Uses OAKS Customer Relationship Management (CRM) system to provide assistance & information to state agencies, employees & suppliers in response to telephone, written & in-person inquiries;
  
  


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  Responds to requests for information & conducts system support for end-users (i.e., presents one-on-one training);
  
  


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  Consults with OAKS & Ohio Buys functional teams on complex issues; measures & evaluates CRM case flow.
  
  

Minimum Qualifications:
 
Completion of associate core program in instructional design, adult learning, education, instructional technology, or related field.

-Or 18 mos. exp. preparing & delivering informational & instructional programs for adults using instructional design model & doing & analyzing performance needs assessments.

-Or equivalent of Minimum Class Qualifications noted above.

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