Clinical Informatics Educator | Information Systems | Beacon Health System at Beacon Health Systems in Granger, Indiana

Job Description:

• JOB SUMMARY
  
  • Reports to the Director of Informatics. Assists clinicians in navigating and using clinical information tools required in their care. Performs assessment of individual training needs of clinicians and provides computer-based training for them. Identifies enhancements to the system to enable optimal experience for clinicians and facilitate patient care. Maintains excellent relationships with clinicians and acts in a liaison role. Provides at the elbow support for end users to address system issues, facilitate optimization requests, and perform ad hoc training. Assist in the creation of training materials for the use of Beacon systems. Utilizes process improvement techniques. Collaborates with clinical informatics specialists and analysts to meet operational needs. Performs testing of system applications as needed.
    
    
  
  


• MISSION & VISION
  
  • Mission: To enhance the physical, mental and emotional well-being of the communities we serve as the community's provider of outstanding quality, superior value and comprehensive health care services.

    Vision: Our vision is to achieve:
    

    
    
    
    
    • Innovative health care and well-being services of the highest quality at the greatest value
      
      
    
    
    • Easy access and convenience
      
      
    
    
    • Outstanding patient experiences
      
      
    
    
    • Ongoing education involving physicians, patients and the community
      
      
    
    
    
    
  
  


• JOB SPECIFICATIONS
  
  
  
  • Education and Experience
    
    • The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's degree. Bachelor's degree preferred. Minimum of two to three years of relevant experience in a clinical or educational environment (to include significant experience with hospital/physician practice information systems and/or in individual/group instruction) is recommended. Broad exposure to physician specialty areas is desirable. Preference will be given to graduates of a secondary educational program or those with experience in education, training in the software programs regularly used by Beacon Health System.
      
      
    
    
  
  
  • Knowledge & Skills
    
    
    
    • Demonstrates well-developed knowledge of all Beacon clinical facility's departmental operations and how they interact with each other in a computerized environment.
      
      
    
    
    • Demonstrates a strong knowledge of adult learning principles and educational fundamentals to ensure end user success in system utilization.
      
      
    
    
    • Demonstrates advanced knowledge of Cerner.
      
      
    
    
    • Requires the analytical, problem solving, and organization skills necessary to identify problems and facilitate the delivery of solutions in a timely manner. Requires the ability to effectively design, schedule, and deliver training programs. Also requires the ability to work independently.
      
      
    
    
    • Requires a strong customer service focus and an in-depth understanding of clinical workflows.
      
      
    
    
    • Requires proficient computer skills and the ability to utilize various software programs (i.e., Microsoft Office, Word, Excel, Access, etc.) and an understanding of the system capabilities and limitations.
      
      
    
    
    • Demonstrates the leadership skills necessary to elicit cooperation and support, as well as the ability to work effectively with users who have various levels of computer skills.
      
      
    
    
    • Demonstrates the interpersonal and communication skills (both verbal and written) necessary to communicate effectively with staff and physicians to establish and maintain effective working relationships. Also requires the ability to pro-actively approach others regarding their level of understanding and educational needs.
      
      
    
    
    • Demonstrates the ability to assess training needs and requires the various skills necessary (i.e., negotiating, persuading, counseling, etc.) to provide effective training. Also demonstrates knowledge of adult education techniques and an interest in teaching others.
      
      
    
    
    
    
  
  
  • Working Conditions
    
    
    
    • Works in a patient care and office environment requiring the ability to prioritize workload in order to meet deadlines.
      
      
    
    
    • May be exposed to bio-hazards.
      
      
    
    
    • Work schedule may vary to meet the training needs of the various areas served.
      
      
    
    
    • May experience some mental/visual fatigue due to continued use of computer equipment.
      
      
    
    
    
    
  
  
  • Physical Demands
    
    • Requires the physical ability and stamina to perform the essential functions of the position.