General Clerk III at Broadleaf, Inc. in NORFOLK, Virginia

Job Description:

Broadleaf, Inc has been featured as one of Inc. Magazine's "Top 5000 fastest growing companies". Broadleaf, Inc has established itself as #146 (2020) from #733 (2019).  www.inc.com/profile/broadleaf

Founded in 2009 and headquartered in Virginia, Broadleaf is a Native Hawaiian Organization (NHO) owned small business. We are a mature 8(a) firm who has achieved Capability Maturity Model Integration (CMMI) Level 3 for Development, CMMI Level 3 for Services, and ISO 9001, ISO 27001, and ISO 14001 certifications. These quality improvement programs directly influence our management and technical solutions.
Unlike other small businesses, our certifications prove that we have mature processes and procedures which will be used to deliver a high-quality service to our clients.
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What is an NHO?
Native Hawaiian Organization or NHO is a community service organization serving Native Hawaiians in the State of Hawaii which is a not-for-profit organization chartered by the State of Hawaii, is controlled by Native Hawaiians, and whose business activities will principally benefit such Native Hawaiians.

Our NHO’s Mission
NHO is a non-profit organization designed to benefit the Hawaii people through the development and advocacy of Science, Technology, Engineering and Math (STEM) education and by promoting Hawaii’s role as America’s Gateway to the Pacific.
Our NHO supports this missions through an agenda that facilitates community resilience, development, economic prosperity, and strengthens Hawaii’s relationships with its Asia-Pacific neighbors.

Job Description:

• The General Clerk III must have a working knowledge and understanding of Department of Defense and U.S. Navy accounting policies and procedures. This position requires experience working with Joint Federal Travel Regulations (JFTR) and travel orders.  The General Clerk III will need to have excellent communication skills, be customer service oriented, and identify and resolve problems in a timely manner. Additionally, this person should be self-motivated and able to work as part of a team.

Job Duties:

• Type reports and other miscellaneous correspondence, open mail, perform data entry into the auditing system (PPTAS), batch and assemble claims packages for audits, and perform research using various systems.


• Field and respond to customer inquiries received via phone, fax, email, answering system or written correspondence.


• Maintain all case files, active and completed. Prepare and forward correspondence for un-collectables to Defense Finance and Accounting Service, notification correspondence to member, and/or requesting service members.


• Generate correspondence and follow up on issues with customers.


• Follow all standard operating procedures within the division and be diligent in safeguarding privacy act information of customers.


• Assist the Consolidated Personal Property Shipping Office with managing the aged invoice process by performing document research, extracting documentation from various systems, communicating with vendors, preparing invoices and assembled packets.


• Other duties as required by Contract or as assigned.

Education:

• High School diploma or GED

Requirements:

• Possess a minimum of four (4) years administrative experience, with at least two (2) years in a Navy or Marine Corps environment preferred.


• Experience with Household Goods/Personal Property moves.


• Proficient in the use of a computer and printer, to include ability to conduct internet research.


• Proficient in the use of Microsoft Office Suite products such as Outlook, Word, and Excel.


• Must possess general knowledge of the Joint Federal Travel Regulations, NAVSUP Publication 490, an array of transportation functional areas, and Navy travel orders.

Benefits:

• Health, Dental, Vision, 401K Matching, AD&D Insurance

EEO Employer F/M/Vet/Disabled