Community Health Navigator- Temporary through March, 2021 at Catholic Charities in Baltimore, Maryland

Job Description:

Catholic Charities is a non-profit organization with a diverse workforce of over 2000 employees of all faiths, ages and ethnicities who help to improve the lives of those we serve. We are the largest private provider of human services in Maryland operating over 80 programs throughout Maryland, serving children and families, people living in poverty, individuals with intellectual disabilities, immigrants, and seniors. Here, you can build a career where you make meaningful differences in the lives of others as we fulfill our mission to love, serve, teach and work for justice.

The Community Health Navigator works in collaboration with the COVID-19 Response Initiative community partners (Esperanza Center Health Services, Johns Hopkins Centro Sol, BUILD Coalition).

This position is temporary contingent on Grant Award.

The Community Health Navigator is responsible for:

• Assist with COVID-19 community testing events in person.


• Provide results to patients in a timely manner, assessing social needs and engaging patients to services such as food delivery, cash assistance and referral to isolation locations where needed.


• Provide education on COVID-19, isolation protocols, contact tracing, and refer contacts to testing as needed.      


• Assists with Diabetes-related education and awareness in the Latino community.


• In coordination with Johns Hopkins Hospital, delivers COVID-19 test results to patients via phone and letters.


• Provides guidance regarding isolation for patients diagnosed with COVID-19.


• Identifies and develops relationships with social service agencies for Latino immigrants


• Prepares and delivers home safety kits to impacted households to include face masks, hand sanitizer, and other items deemed necessary.


• Documents all patient encounters in EPIC, a healthcare tracking system, and other HIPAA-secured platforms as required


• Staff the Esperanza Center COVID-19 Hotline to ensure community access to clinical guidance, COVID-19 follow-up care, and access to testing.


• Maintains professional/personal boundaries with patients, keeping the Program Coordinator apprised of all situations of possible conflict, and maintain strict confidentiality of all patient information.


• Prepares and processes invoices, check requests, field expense vouchers and other documents related to program expenses (travel, food, material purchases, etc. ) as appropriate.

This position requires:

• High School Diploma.


• Life/community/work experience or knowledge regarding the Latino Community and infectious diseases (Diabetes and Covid-19) preferred.


• One Year experience working with a culturally diverse population required.


• Working knowledge of community resources and ability to connect families to community services.


• Bi-Lingual in English and Spanish required.


• Ability to learn and master database software. 


• Requires the ability to utilize computer systems and software necessary to perform position functions. Basic Windows PC, web browsing (i.e. Chrome, Internet Explorer, etc.), and Microsoft Outlook skills required. Other Microsoft Office application knowledge, such as Word, Excel PowerPoint, Skype, and OneDrive desired.

This position is temporary contingent on Grant Award.

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing and self-care, and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer

Experience

Preferred

• 1 year(s): Related experience

Behaviors

Preferred

• Team Player: Works well as a member of a group


• Loyal: Shows firm and constant support to a cause


• Enthusiastic: Shows intense and eager enjoyment and interest


• Dedicated: Devoted to a task or purpose with loyalty or integrity

See job description

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