Quality and Training Specialist at IES Holdings, Inc. in Conyers, Georgia

Job Description:

Job Title

Quality and Training Specialist
Job ID

2020-8645
Locations

US-GA-Conyers
Type

Regular Full-Time
Division

IES Communications
Location : Location

US-GA-Conyers
Job Post Information* : Posted Date

10/26/2020
Job Post Information* : External Company Name

IES
Job Post Information* : External Company URL

www.ies-co.com
Location : Postal Code

Location : Address

Additional Locations

Job Post Information* : Post End Date

Telecommute

Candidate must have knowledge of rack and stack, patch cord installation and dressing and troubleshooting.

Job Summary

The Quality Training Specialist will be responsible for trade-related curriculum development and training for new and existing IES teams, quality audits and on-site support to all IES projects.

Job Duties and Responsibilities:

* Develop and provide trade-related, project management and delivery training in the classroom. This will include hands on demonstrations; (ex: class outlines, presentations, handouts, tests, design exercises)

* Develop pre-employment trade-related job skill assessments (both hands on and written)

* Prepare employees to accomplish job results by developing, planning, conducting, and evaluating management training

* Conduct training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks

* Conduct training classes by presenting job-specific and company-specific software applications utilizing computer and virtual classrooms, webinars and other methods as required

* Evaluates training by assessing effectiveness of training to specific job applications

* Administers written and practical exams and write performance reports to evaluate trainees' performance.

* Maintains quality service by establishing and enforcing organization standards

* Implement training processes and best practices that add value and improve business performance

* Maintain personal knowledge, training and proficiency on installed products and course materials

* Work with training team to design and implement new training programs and revise old programs

* Ensure a safe and pleasant learning environment for staff/students

* Other duties as assigned

Physical and Mental Requirements:

* Operate as a team member of management

* Strong verbal and written communication skills

* Strong organizational skills and attention to detail

* Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.

* Must be able to work a non-standard work schedule as required to provide job, team or individual specific training.

* For demonstration purposes; must be able to climb ladders, use hand and power tools, lift 50 pounds.

* Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s).

* Must promote the Company culture and mission to all employees, vendors, clients and business partners.

* Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).

* Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.

* Must be able to travel within the branch territory and/or regional territory as needed.

* Must possess the ability to learn and teach the Company and customer project management systems.

Education, Certification, License, and Skill Requirements:

* Must possess a minimum of three (3) years training experience or related role.

* Must have a minimum of five (5) years ' project management experience in telecommunications, electrical or a related technical or construction field.

* BICSI certified trainer credentials preferred

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government.

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