Posted in Other 30+ days ago.
Type: Full Time
People Operations Coordinator
People & Social Responsibility | San Francisco, California
Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
The team
Our People & Social Responsibility team is creating a unique culture at DocuSign - one that is collaborative and one that embraces the full range of perspectives and experiences of all our employees. People are what drive our company's success. That is why we focus on hiring the right people and giving them the tools and training they need to do the work of their lives. We recognize our people are driven by a sense of purpose and want to give back. That's why we established the DocuSign IMPACT Foundation and the DocuSign for Forests initiative which demonstrates our people's character in action.
This position
We are looking for a People Operations Coordinator to join our growing team, supporting the People Operations team. As a key part of our broader People Operations team, this individual will work across HR to provide a consistent and great experience to our candidates and employees.
This position reports to the Manager, People Operations
Responsibilities
- Process employee changes in HRIS system including but not limited to hiring, terminations, promotions, data changes, and leave of absences
- Generate candidate offer letters for North America
- Act as escalation point for troubleshooting complex HR transactions and process exceptions
- Assist with employee pre-hire processes, including but not limited to new hire paperwork and work authorization documentation
- Create and maintain electronic employee files
- Respond to general HR inquiries regarding but not limited to HR policies, benefits, employee data, employment verifications and systems
- Collaborate with Recruiting, Payroll, Benefits, IT and the broader HR team on employee data and transactions
- Maintain content in company's global HR and Recruiting intranet site partnering with employee communications team
- Audit employee changes in HRIS system including but not limited to hiring, termination, promotions, data changes, leave of absence
- Support People Operations and HR teams in ad-hoc projects and process improvement and documentation
Basic Qualifications
- BA/BS degree
- 1-2 years of HR or Recruiting related work experience in a high growth organization
Preferred Qualifications
- Ability to think outside of the box and work in a fast paced, high transaction volume, shifting, non-structured environment
- Strong attention to details and organizational skills
- Ability to exercise good judgement and discretion, maintaining confidentiality when required
- Self-directed problem solver with a desire to contribute to the organization and departments success
- Ability to multi-task and prioritize multiple tasks and projects
- Excellent written and verbal communication skills
About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that's a good thing.
DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
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