BHOM Regional Property Manager at BHOM in Philadelphia, Pennsylvania

Job Description:

BHOM Student Living has an established foundation of experience, resources and partnerships which we acquired over the course of our 37-year history. At BHOM, we understand that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:

• 3 Weeks of Paid Time Off


• Birthday Paid Day Off


• BHOM Gives Back (Paid Volunteer Time Off)


• 12 Paid Holidays


• BHOM Paid Leave


• Sabbatical


• Education Reimbursement


• Employee Assistance Program

The Regional Manager is responsible for assisting in the development and monitoring of company policies and procedures related to the management for properties within a specified region. Responsible for recruitment, training, development, and supervision of General Managers, and shares responsibility for maintaining the physical asset and performance of assigned properties. This position will also assist the Vice President of Operations with special projects and assignments as needed. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.

Essential Job Functions:

• Takes a hands-on approach to determine and accomplish portfolio goals and objectives.


• Hires, trains, supervises, develops, and mentors General Managers in accordance with company policies, procedures, and directives; conducts performance evaluations on supervised employees; assists Property Managers with site-level employees. Reviews and approves onsite employee status changes, and terminations.


• Establishes effective and regular communication/meetings with employees, owners and VP. 


• Reviews, monitors, assists, and makes recommendations to improve marketing activities; reviews occupancy and leasing status.


• Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same.


• Inspects properties regularly to ensure BHOM standards are maintained; evaluates maintenance, grounds, and office operations in areas of efficiency. Conducts periodic inspection of units. 


• Supervises and coordinates preparation of annual operating and capital budgets. Monitors and makes recommendations on budget performance and reviews and approves expenditures within specified budget guidelines. Negotiates and/or evaluates contracts and makes recommendations as needed.


• Serves as primary liaison between Owner or Owner’s representatives and B.HOM; provides asset managers and/or owner groups with necessary reporting and updates.


• Travel up to 50% or as needed is required; reasonable use of your vehicle will be required from time to time.


• Other duties as assigned.

Minimum Qualifications/Skills:

• Previous same-industry experience


• Knowledge of Entrata property management software 


• Skilled in preparing/analyzing financial data, budgets and market surveys


• Intermediate computer technology skills including MS Office Suite


• Ability to travel up to 50% or as needed


• A valid driver’s license required


• Professional presence/demeanor 


• Effective communication and leadership skills


• Ability to thrive in a fast-paced, competitive environment


• Ability to work with a diverse group of people and customers

Equal Opportunity Employer.   Drug Free workplace.  Employment offers are contingent upon successful completion of a background check and drug screen.