Posted in Executive 30+ days ago.
Getty Images
San Francisco Product - User Experience Research / Full-time
Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Getty Images believes that diversity is critical to our success in moving the world with images and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire on the basis of merit, competence, performance, and business needs.
Help us move the world with images!
Getty Images is the most trusted and esteemed source of visual content in the world, with over 405 million assets available through its industry-leading sites www.gettyimages.com and www.istock.com . The Getty Images website serves creative, business and media customers in almost 200 countries and is the first-place people turn to discover, purchase and share powerful content from the world's best photographers and videographers.
Getty Images works with over 330,000 contributors and image partners to provide comprehensive coverage of more than 160,000 news, sport and entertainment events, impactful creative imagery to communicate any commercial concept and the world's deepest digital archive of historic photography. Getty Images is a world leader in visual content. With over 405 million assets, of which over 285million are digitized, encompassing the latest global news, sports, celebrity, music and fashion coverage; exclusive conceptual creative images; and the world's largest commercial archive. New content is added daily, with 8-10 million new assets added each quarter.
Women, gender-nonbinary, people of color, LGBTQIA+ people and people with disabilities are encouraged to apply.
Getty Images is looking for a forward thinking and driven User Experience Research Manager to lead a dynamic User Experience Research team. This role will work closely with the VP, Product Design, product owners, UX designers, web analytics, and marketing to identify gaps in the overall User Experience research strategy and collaboratively implement enhancements.
Who You Are:
You are an innovator who is an enthusiastic advocate for the customer experience. You are adept at using research to drive decision making and amazing products. As the Sr. Manager of User Experience Research you will be responsible for designing and conducting user experience research and analyses that lead to genuinely actionable recommendations. You will be responsible for finding innovative ways to research customer issues, explain their findings and propose recommendations for change to people with varying backgrounds including executive leadership. In addition to independently identifying key insights, as the Sr. Manager of User Experience Research you will manage the day to day and strategic activities of Researchers who are each responsible for using data from multiple sources to develop a deep enterprise wide understanding of customer behavior.
What You'll Do:
What You'll Need:
Education and Certifications:
Mental and Physical Demands:
Leadership Principles:
Management Competencies:
Due to the current conditions and impact of Covid-19, this key Management position will work from home.
Getty Images is committed to providing Reasonable Accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance to search for a job opening or to submit an online application, please email RecruitingAccommodations@gettyimages.com.
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