Switchboard Operator at Pen Bay Medical Center in Rockport, Maine

Job Description:

SUMMARY

* Position Summary

* Appropriately manage response to outside and in-house telephone calls, the pocket paging system, the public address system, hospital alarm systems, and hospital emergency situations.

* Required Minimum Knowledge, Skills, and Abilities (KSAs)

* High School diploma or equivalent is strongly preferred.

* Keyboard skills and telephone etiquette

* 1 year in a position where responding to and redirecting calls was a major part of responsibilities

* Switchboard console; PC

* Fundamental skills in using PC with Windows Operating System (managing windows, files, programs, shortcuts, logins; ability to use a keyboard and mouse).

* Ability to design, create, organize, and troubleshoot documents/worksheets using MS Office applications (Excel, Word, Powerpoint)

MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.