Sr. Application Specialist - PremierOne at Motorola in Columbus, Ohio

Job Description:

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COMPANY OVERVIEW

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

DEPARTMENT OVERVIEW

The Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings.

JOB DESCRIPTION

The Application Specialists works with the customer to understand deep business requirements as it relates to MSI applications. Responsibilities include requirements documentation, implementation, verification, training and support. Responsibilities include Workflow Config, UI Customization, Provisioning, Training on MSI Applications, Capture Application Level Business Requirements BPR and Visioning Document and Go Live Support.

The ideal Application Specialist would be able to travel. Have excellent in person and virtual presentation skills. They should be adept at presenting training, testing, troublshooting issues, provisioning and conducting customer meetings using remote software presentation tools.

Qualifications:

* 3+ years experience in one of the following: Public Safety, CAD- Computer Aided Dispatch, Record Management Systems, and Jail Applications

* One year or more of experience working with Motorola PremierOne RMS - highly preferred
* Knowledge of CAD, Mobile, Records and Jail systems.
* Must be able to function effectively in a fast paced demanding environment that usually requires the ability to handle a variety of tasks simultaneously.
* Excellent verbal and written communication skills.
* Must be detail oriented.
* Need to be comfortable working in a team environment and understand the contractual obligations as well as personal responsibilities.
* Must be able to travel 50% or more

* Must be able to obtain background clearance as required by government customer

BASIC REQUIREMENTS

High school diploma or equivalent (GED)

3+ years of professional experience with documentation, presentation, troubleshooting and support.

TRAVEL REQUIREMENTS

Over 50%

RELOCATION PROVIDED

None

POSITION TYPE

Experienced

REFERRAL PAYMENT PLAN

Yes

EEO STATEMENT

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.