Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.
Our 8,600 colleagues serve clients in more than 50 countries. We offer five core solutions:
Organizational Strategy
Assessment and Succession
Talent Acquisition
Leadership Development
Rewards and Benefits
The Role
The Project Manager partners with leaders in sales and human resources consulting to ensure that a project is planned and executed in a manner that meets client and internal expectations. This key role generally involves delivering tailored and customized HR solutions and professional services to a wide variety of global clients. The ideal candidate will have project management experience in the Business or HR Consulting arena.
Key Accountabilities
Ensure customer satisfaction and professional client interactions through seamless delivery of Korn Ferry solutions to clients
Manage the execution of large-scale projects, which may include multiple consulting work-streams; stakeholder management for internal and external project team
End-to-end project lifecycle from initiation and setup, input for SAP, entry of delivery data into internal systems, handoff of delivery data to other functions, execution to invoicing, financial tracking, and closing out when complete
Create project plan, lead project team in the monitoring of costs, schedule, and performance of component projects, while working to ensure overall success of the program
Manage project financials including monitoring the budget, billing process, time and expenses, invoicing
Communicate with key stakeholders on the project status regarding forecast, completion rates, variances, billings and backlog on projects
Serve as primary point of contact for client information, updates, delivery, issue resolution and data tracking
Schedule and coordinate internal and external meetings that balance consensus building with decision-making; document and communicate outcomes/actions
Discuss scope implications for design
Assist internal teams during the sales cycle to run pilots and scope the operations aspects of projects
Provide project work direction for the project support team
Work with Sales and Consulting to identify and capitalize on opportunities to expand business
Provide quality assurance oversight for project
Other duties as assigned
Skills & Experience
6-8 years of experience in project or account management with an understanding of business and effective management practices
Minimum of three years demonstrated experience successfully managing large, complex projects. Experience with global project management preferred
Advanced proficiency in MS Word, Excel, Outlook and PowerPoint with the ability to learn challenging internal software programs. Experience with MS Project and/or SAP is a plus
Ideal candidate has experience in working in training or consulting firm whose focus is people performance improvement
High detail orientation with the ability to see the big picture
Strong critical thinking and creative problem-solving skills
Ability to anticipate problems and identify alternative solutions
Excellent interpersonal skills to build relationships with cross-functional and remote teams, at all levels of the organization, both internally and with clients
Excellent organizational and follow-through skills; able to prioritize and manage many simultaneous tasks and priorities
Ability to influence people and resources to ensure timely completion of tasks that meet quality standards
Willingness to adhere to established processes while keeping an eye for opportunities to improve or develop processes, structures, and systems
Business skills and aptitudes necessary to accurately manage project budget, monitor expenses, and ensure accurate invoicing and collections
Comfort in working with people from diverse backgrounds (race, gender, orientation, cultural, etc.)
Occasional travel likely
Other
Korn Ferry is an Equal Employment Opportunity/Affirmative Action Employer - Minority/Female/Disability/ Veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.