At FNBO, our employees are the heart of our story--and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.
The Technical Project Manager develops and implements best practices to enable the successful delivery of a broad range of Technology and business change projects to stakeholders across the business. Main responsibilities of the PMO include scope and business case management; program vision and blueprint development; benefits and quality management; stakeholder management; portfolio management; program, tranche and project planning including milestone management; risk and issue management; and vendor management. Integral to delivering these responsibilities will be financial management; maintaining risks, issues, assumptions, actions logs; resource forecasting; change control; dependency management; and program reporting.
Company Overview
With over 20 years in the managed IT services industry, First National Technology Solutions (FNTS) is a leading provider of flexible, customized hosted and remote managed services. Operating a state-of-the-art data center and offering customized solutions and best-of-breed technology, FNTS is a nationally recognized leader in managed IT services. With a classic Midwest culture, FNTS employs an expert team who place high value on work ethic and personalized customer service.
FNTS is a subsidiary of First National of Nebraska Inc. (FNNI), a $20 billion multi-state holding company headquartered in Omaha, Nebraska, with a strong heritage of banking excellence that dates back more than 150 years.
Role Overview
The Technical Project Manager develops and implements best practices to enable the successful delivery of a broad range of Technology and business change projects to stakeholders across the business. Main responsibilities of the PMO include scope and business case management; program vision and blueprint development; benefits and quality management; stakeholder management; portfolio management; program, tranche and project planning including milestone management; risk and issue management; and vendor management. Integral to delivering these responsibilities will be financial management; maintaining risks, issues, assumptions, actions logs; resource forecasting; change control; dependency management; and program reporting.
Key Responsibilities
Define and document project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
Develop full-scale project plans and associated communication documents.
Effectively communicate project expectations to project team members and stakeholders in a timely and clear fashion.
Estimate the resources and participants needed to achieve project goals.
Draft and submit budget proposals, and recommend subsequent budget changes where necessary
Coordinate the timing and implementation of projects with external customers
Set and continually manage project expectations with team members and other stakeholders.
Identify and manage project dependencies and critical path.
Plan and schedule project timelines and milestones using appropriate tools.
Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
Define project success criteria and disseminate them to involved parties throughout project life cycle
All reporting is accurate and timely, with all risks and issues identified and appropriate resolution strategies developed and implemented.
Coach, mentor and motivate project team members and contractors.
Build, develop, and grow any business relationships vital to the success of the project
Coordinate project closure to distill best practice and ensure lessons learned are documented and followed.
Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements
Basic Requirements
Bachelor's Degree or equivalent education and/or work experience preferred
8+ years direct work experience in a project management capacity, including all aspects of process development and execution
Knowledge and experience of best practice project management methodologies and techniques to provide sound advice and support to Project Managers and Sponsors.
Prior experience working in either a SaaS or a PaaS company supporting customer integrations
Demonstrated ability to lead organizational change/improvement.
Technically competent with standard Microsoft Office Suite of software
Strong familiarity with project management software, such as Microsoft Project Server and Microsoft Project
Experience at working both independently and in a team-oriented, collaborative environment
Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
Must have strong written and oral communication skills
Must have exceptional customer service skills
Desired Qualifications
Currently holding a PMP certification or willing to become certified within 6 months
Scrum master experience and ability to work in an agile framework
Experience managing large technology rollouts a plus
Prior staff management experience a plus
Key Behaviors traits
Strong communication skills including written and oral presentation skills.
Strong influencing skills.
Sound judgement and initiative.
Sound decision-making skills.
Effective time management.
Problem solving skills.
Self-motivated and able to work unsupervised.
Negotiation skills with ability to resolve conflict situations.
Desire to enhance knowledge and skills of self and others.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
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