Retail Assistant Manager at Goodwill Industries of Kentucky, Inc. in somerset, Kentucky

Job Description:

Goodwill’s Core Values – Respect, Excellence and Integrity.

The Assistant Retail Manager will drive the store sales by inspecting, tagging/hanging textiles, unloading, price/stock donations, operate cash registers and bag items.  The Assistant Retail Manager will ensure that hourly retail employees perform and carry out required tasks.

Essential Job Functions:

• Opens & closes the facility (key holder).


• Supervises the day-to-day job tasks of hourly retail employees and the aspects of store operations in the absence of the Store Manager.


• Provides great customer service interaction with donors and customers.


• Displays “lead by example” skills and reflecting adherence to the values of Goodwill.


• Displays goal-minded leadership skills.


• Displays good judgement in elevating concerns to Management.


• Displays leadership by partnering with Store Manager to train new staff, coach and support staff to meet or exceed production and sales goals.


• Trains employees through clear communication on job tasks with redirecting employees regarding projects with clear feedback.  


• Ensures store stays clean /organized and customer service expectations are met on the sales floor and donation drive-thru area.  


• Assures stock and sales are handled in accordance with the operating system.


• Open to new ideas and demonstrates confidence and enthusiasm for responsibilities.


• Displays the importance of tasks assigned and order of importance with the use of calendars, to-do lists, filing systems, etc., to ensure tasks are accurate and completed on time (daily, weekly, monthly).


• Prepares, completes and deposits daily cash deposits/reconciliations in absence of Store Manager.


• Prepares paperwork in a quality and accurate manner.


• Works a rotating schedule, including evenings, weekends and holidays.


• Performs other duties as assigned.

Positions Supervised:  Hourly retail employees and all aspects of store operations in absence of Store Manager. 

Requirements:

• Must have High School Diploma or GED; Associates Degree in Business-related field is preferred. 


• Must have Retail; supervisory experience helpful.


• Occasional driving (personal car) to another retail location.  Must have valid driver’s license and insurance.


• Manages long periods of standing, recurring bending/crouching/reaching/stooping and ability to lift 30 lbs.; occasional lifting up to 50 lbs.


• Must follow all safety procedures and correct safety issues, if possible.


• Must have reliable transportation to and from work.  


• Meets objective criteria for Assistant Retail Manager per following:


• Delegates responsibilities/tasks to employees in the absence of the Retail Manager.


• Adjusts store processes and/or assigned employee task focus based on sales and processing figures. 


• Communicates tools, equipment and product needed to Transportation Department.


• Ensures efficient, high quality hard goods and textile processing.


• Ensures store is well-organized and well-stocked for maximum profit.


• Unloads donated items from donor vehicles and moves into store.


• Inspects items and sorting items to route to trash, recycling, textile or hard good processing.


• Sizes and tags textile items using tagging gun.


• Maintains knowledge of recalled and most needed/unacceptable list products to communicate to donors and provide donation rerouting to donors as needed.


• Schedules pick-up for recyclable and trash items by Transportation or outside collectors.


• Prices and tags hard good items.


• Straightens and replaces incorrect shelved/hung items.


• Pulls items from sales floor and reprocess for recycling or trash.


• Researches and resolves incorrect cash count information.

Creating Jobs, Changing Lives

Goodwill Industries of Kentucky is an Equal Employment Opportunity Employer: Minority/Female/Veteran/Disability/Sexual Orientation /Gender Identity