Revenue Cycle System Analyst (Cerner Registration Experience Required) at Nicklaus Children's Health System in Miami, Florida

Job Description:

Job Summary:
Supports the business solutions within the Revenue Cycle solutions portfolio including Scheduling, Registration, Charge Services/Revenue Integrity, Health Information Management, Patient Accounting, and Finance/General Ledger. Serves as the business solution leader by providing expertise within the Revenue Cycle solutions suite and their related business practices. Assesses, plans, develops, designs, implements, enhances, maintains, and supports these solutions using a variety of technologies. Functions on an advanced level in multiple platforms, technologies, business systems, and tool sets, and designs/architects solutions to meet complex requirements. Responsible for complex system assessment; process, workflow, and business analysis; identification of system requirements; analysis of impact to downstream, upstream, and external systems; and identifies and recommends processes and technologies to support future state operational goals.


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Minimum Job Requirements:

• Bachelor’s in Computer Sciences/Information Systems/Business major or related field of study required


• 5+ years’ experience designing, implementing, and supporting solutions within at least one or multiple areas of the revenue cycle including patient access, health information management, revenue integrity, patient accounting/billing, and/or finance


• 5+ years’ direct experience working with a large scale enterprise information systems required


• Practical experience with project delivery and systems development life cycles

ESSENTIAL JOB DUTIES:

• Assists users and IT personnel with training and development of user documentation.


• Develops system design, including functional specifications, and implements strategies based upon the analysis of specific operational needs. 


• Evaluates, designs, builds, tests, and implements custom or vendor supplied software and develops system-wide reports to support information management needs.


• Maintains production systems to ensure reliable performance.


• Prepares complete unit, system, and integrated test plans and test methodologies. 


• Provides day-to-day operations support to customers as required. 


• Coordinates efforts between stakeholders from multiple areas in order to gather requirements, develop technical specifications, and test enhancements and other changes to these systems.  


• Identifies data integrity issues and analyzes data and process flows for process improvement opportunities.


• Performs data analysis in order to extract requirements, identify data inaccuracies, and ensure accurate processing and reporting. 


• Identifies policies and requirements that drive a specific solution


• Works effectively on project teams and meets deadlines in accordance to project manager's expectations


• Works with stakeholders to build, test and maintain integration points with revenue cycle and clinical solutions


• Provides ongoing 24x7 application support and troubleshoot problems when they arise  


• Works with all stakeholders to evaluate, approve and deliver requested system changes 


• Implements and follows internal Information Technology break/fix and change management processes


• Coordinates efforts within and among the IT Revenue Cycle team to meet customer demands within a timely manner and/or      meet stakeholder service level agreement commitments


• Follow MCHS policy and procedures regarding confidentiality and privacy of all related work activity, and in compliance with IT standards and regulatory practice (i.e., HIPAA).

• Master’s degree in Business Administration, Computer Science, or Project Management with experience implementing and maintaining complex systems in a healthcare environment is desirable


• 5+ years of Cerner Millenium experience desired


• Prior experience in a management, supervisory, or lead analyst role desired


• Prior experience with patient financial services, patient access, and/or health information systems desired


• Ability to communicate effectively, both verbally and in writing


• Ability to manage large scale projects and software deliveries


• Ability to work effectively on team projects


• Strong project management, analytical, interpersonal, customer service, communication, problem solving, and leadership skills


• Strong healthcare operations business acumen


• Possess meticulous eye for detail and accuracy


• Comprehensive knowledge of both technical and functional aspects of complex information systems


• Working knowledge of one or more programming languages/reporting systems, including RPG, COBOL, Java, XML, SQL, Crystal Reports, Hyperion, SAS, Cerner CCL


• Strong knowledge of SQL databases and data structures


• Strong knowledge and experience working with HL7 ADT Transactions


•  Solid skills working with PC and multiple software applications including Microsoft Word, Excel, Access and Visio.