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Mobile Healthcare Implementation Lead at Eli Lilly And Company in Indianapolis, Indiana

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The Clinical Systems and Supply Planning (CSSP) organization is comprised of centralized and dedicated Process Owners of clinical development processes and System Owners for clinical development systems. We are accountable for the design, sustainability, as well as efficiency and effectiveness of end-to-end global clinical development processes. We are also responsible for the development, implementation, and maintenance of clinical information management and process automation strategies and plans. The processes and systems owned within CSSP are executed by anyone across the company who has a role in the design, planning, and execution of clinical trials.

The Consultant-Clinical Systems, will serve as the expert for clinical systems supporting clinical development. In this specific role, you will define and execute implementation plans to deliver on Decentralized Trial and Mobile Healthcare strategies, integrations and improvements specifically related to Lilly's COVID-19 trial portfolio. As Mobile Healthcare is a growing capability at Lilly and critical to the execution of the COVID-19 portfolio of trials, the Consultant will work with various vendors to be responsible for ensuring mobile healthcare provider coverage for clinical research sites and patients across multiple trials. The Consultant is responsible for collaborating with business partners to enable development, implementation and support of streamlined, clear and compliant systems to support clinical development. This role will also work closely with vendors, industry authorities and related organizations to optimize Lilly’s capabilities to support business and customer-focused, efficient clinical development.

Responsibilities and Expectations

Clinical Development, Technology and Implementation Expertise


  • Understand business strategies, processes and technology related to clinical development


  • Serve as domain expert to ensure data, process and/or technology are optimized across clinical systems


  • Support internal audits and external inspections


  • Lead organizational change, communication and training inclusive of planning, implementation and support; Lead transformation from existing (to new) business processes and technologies, across sites, countries, functions, and business units


  • Influence internal and external adoption ensuring optimal uptake and usage of technologies and business processes


Project Leadership


  • Define, lead and execute plans to deliver on technology strategies and improvements


  • Develop critical success factors for pilots/projects and monitor progress to ensure clear criteria exists to enable decision making and to track progress towards goals


  • Identify, monitor and communicate global customer needs/requirements related to process and/or technology performance and improvements


  • Provide guidance into forecasting and tracking expenses and anticipated value


  • Identify project implementation and system execution risks and raise issues appropriately


  • Lead progress reporting activities and system metrics to leadership, process owners and end users


Partnership


  • Partner with process owners, leadership, Quality and Information and Digital Solutions to ensure capable, integrated and efficient technology usage across the portfolio


  • Work with vendors to improve customer experience and efficiencies


Basic Qualifications


  • Bachelor’s degree in a scientific or health related field


  • Minimum 3 years’ experience in medical, quality, clinical drug development, or clinical information flow


Additional Skills/Preferences


  • Demonstrated ability to work through sophisticated process improvement coupled with technology


  • Knowledge of regulatory and quality requirements governing clinical development


  • Direct experience in clinical design, document management, and activities that prepare for study, country and site readiness


  • Solid ability to influence a team and network with senior clinical leadership


  • Knowledge and/or experience in project management and organizational change with Lilly staff and vendors, industry experts and related organizations


  • Good interpersonal and leadership skills


  • Excellent oral and written communication skills


  • Ability and experience in positively handling and resolving conflict


  • Passionate about improving technological solutions using new and emerging technologies


  • Ability to balance multiple activities, prioritize and manage ambiguity


  • Demonstrated exemplary teamwork/interpersonal skills


  • Demonstrated problem solving, attention to detail and result oriented behaviors in a fast-paced environment.


  • 10% or less travel


Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.





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