Clerical Assistant at The Omaha Housing Authority in Omaha, Nebraska

Job Description:

The Omaha Housing Authority, a non-profit government agency based in Omaha, is seeking an experienced candidate to provide clerical support and general office functions for the Leased/Public Housing staff.

Essential Functions:

• Responsible for separating and organizing the withdrawal files from the waiting list.
• Preferred Spanish interpretation for appointments, applications, telephone calls, and correspondence as needed.
• Files appropriate documents in the vacated files.
• Maintains a list of all vacates separated by month and location.
• Maintain & update landlord files.
• Researches files for termination, withdrawal, vacate correspondence and files appropriately.
• Update and maintain current forms in the forms room.
• Maintain list of ineligible and withdrawn applicants.
• Assists with assembling packets for applications and reviews.
• Open, research and distribute incoming mail and faxes to managers & appropriate staff.
• Help locate files and paperwork.
• Research written, email or fax requests from owners and/or participants.
• Create file labels for files & as requested from staff.
• Keep track of hearing and termination requests.
• Responsible for maintaining and the upkeep of the section 8 filing room.
• Maintain & keep track of files being checked out of the Section 8 department on file check out log.
• Pull files for hearings, terminations, audits and for research.
• Research and make copies of incoming checks to the Section 8 department and forward to the Finance Department.
• Relieve receptionist for breaks & lunches. Fill in for receptionist in their absence, answer landlord & tenant questions.
• Filing (ex: tenant & landlord files, paperwork, landlord information, client information)

• May assist with special projects.
• Assists with maintaining the copy machine and computer printer.
• Update Nan McKay Manuals and procedural manuals and other required manuals as needed.
• May work evening and weekend hours.
• May work in other areas of the Management Information Systems department as directed.
• Performs other duties as required or assigned.

• High School graduate or equivalent.
• One (1) year of office experience to include administrative & clerical duties. Customer service experience required.

• Ability to understand oral and written instructions.
• Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, federal officials; ability to communicate with people from a broad range of socio-economic backgrounds.
• Must be able to communicate effectively with diverse personalities, be mature, tactful and professional.
• Must have the ability to complete assignments & projects under a variety of conditions.
• Ability to sit, stand and walk up to 100% of the time; and reach stoop, squat, push, pull and type up to 80% of the time.
• Ability to move objects weighing up to ten (10) pounds up to 80% of the time.