Service Manager at Tribble Electric in Glen Allen, Virginia

Job Description:

Tribble Electric is currently seeking a Service Manager to join our team and oversee the day to day operations of our service department. Reporting directly to the President, they will be directly involved in the strategic goal setting process assisting both the department, and Tribble Electric, meet operational goals and achieve continued success in the future. Under the Service Manager’s leadership, our client base will continue to enjoy the unsurpassed services to which Tribble Electric is known for.

Responsibilities (include but are not limited to):

• Demonstrate steady leadership over a team of commercial service technicians and admin staff


• Design and execute strategic commercial sales initiatives driving towards defined departmental goals


• Maintain clear and professional communication while interacting with customer


• Perform intake calls with clients to identify and understand the depth of their electrical needs


• Travel to active and potential job sites in order to asses the level of electrical need, document current on-going issues, and develop job materials lists


• Create detailed work orders/estimates for clients’ service calls


• Communicate with service department staff to ensure the accurate and efficient scheduling of service calls and to address any questions surrounding the scope of work needing to be completed

• Must be a qualified electrician with a background in small commercial and service type work
  
  
  
  • Journeyman/Master card preferred but not required
  
  
  • Minimum 5-7+ years’ experience required
  
  


• Current or Former business owners will be considered


• Must have experience estimating small commercial jobs of $25k and below


• Must possess excellent written and verbal communication skills


• Must be able to maintain a professional appearance and attitude in any situation


• Must have a good driving record