Senior Account Marketing Manager at Experian in Austin, Texas

Job Description:

About us, but we'll be brief

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for . In addition, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine .

Experian Partner Solutions is a leading provider of credit education, credit data and identity management solutions for businesses and their consumers. In 2016, Experian acquired Austin-based CSID, which was founded in 2006 by a few serial entrepreneurs with a passion for helping consumers protect something they treasure most - their identity. The company evolved into a fast-growing cybersecurity startup helping businesses, both large and small, and 30+ million consumers (including families) with identity/fraud protection and data breach recovery (think Fortune 500 retailer gets hacked and credit card numbers get stolen).

Experian Partner Solutions has a full service in-house agency to offer marketing services to Experian partners, Squircle Creative Solutions. Squircle's marketing services range from strategic consulting, planning, creative development and UX to full execution of marketing campaigns. Squircle is the only full service agency squarely focused on Identity Protection and Credit Education product marketing.

What you'll be doing

Squircle Creative Solutions seeks a Senior Account Marketing Manager to support the day-to-day activity of the account, including managing client deadlines, maintaining the integrity of the client's marketing program and developing creative briefs. As an Account Marketing Manager, you are the backbone of the account team. You are closest to every project on the status report, and you understand how every one of those projects relates back to the bigger goals of the client's brand. You are the champion of "flawless execution" and serve as the ambassador to lead the creative process from briefing to presentation and production through release. The ideal team member is someone who is eternally optimistic, an exceptional communicator, organizational expert and an advocate for cross-departmental integration.

• Own the everyday tasks like writing briefs, owning status reports, overseeing estimates/billing, crafting and distributing conference reports and meeting agendas, and helping with meeting prep
• Lead the creative process from briefing to presentation, and production through release
• Problem-solve, find solutions and remove roadblocks to great work
• Make it your personal mission to make every client meeting a successful meeting. Take the time to think through who is attending, what is important to them and what we should focus on to make them feel special
• Understand strategy and ensure that it translates into day-to-day account activity. Know your client's business and how the creative work answers to that strategy. This includes paying the price to know the real problem--the deep issue in culture, the category or business that the client may not see
• Engage in the work and partner with your creative teams to come to an end product that meets clients' needs and delivers cutting-edge, smart and creative work. Inspire ideas and build on others. Everything you do is in service of the work
• Nurture relationships. This goes for both the client side, with everyone from the CMO's Admin to the Marketing Research Manager, and for relationships with the other agencies with whom we must partner for client success. Know their business, how they make and how they lose money. Track results and lead optimization. Help our clients be heroes in their own organization. Most importantly, always do what you say you're going to do--ensure the agency delivers
• Hone your craft--keep up with the competitive landscape and relevant cultural trends in search of insights and truths to inspire big ideas and new thinking amongst the team
• Demonstrate a commanding presence, but listen. When it's your meeting, lead the conversation but incite participation. Organize the chaos and calm the waters

Specific Responsibilities

• Manage account independently on a day-to-day basis
• Develop creative and strategic thinking skills on behalf of clients you manage
• Develop creative briefs for all project types
• Provide input to Squircle's plan for scaling and growth
• Maintain regular client contact at product manager level and become integral part of client team ensuring that the client is updated and briefed on all relevant account activity
• Effectively lead internal meetings (status meetings, job kick offs, etc.), making important, relevant contributions, and generate workable conclusions
• Help to organize creative team input, manage reviewing and commenting on work as projects progress
• Act as liaison between production team and client to distribute necessary production information and set expectations on both sides
• Be a positive, proactive and collaborative team member
• Be a resourceful problem-solver
• Guides, advises and stimulates junior team members in order to develop Squircle's account leadership talent
• Builds strong, trusting relationships internally
• Live and breathe Squircle's 8 tenets of Valuable, Efficient, Flexible, Modern, Creative, Effective, Expert and Data Driven

What your background looks like

• Bachelor's degree in a related field, advertising, marketing, communications major preferred
• Four to five years agency experience required with established track record including experience working autonomously
• Previous financial services advertising experience highly preferred
• Strong communication skills, both verbal and written
• Solid business writing skills
• HubSpot, Slack, Microsoft Office Suite

Perks

• During this pandemic, all Experian employees are working remotely. Once it's safe to do so, we'll slowly return to our offices however we are in no rush to do this. The safety of our employees is of utmost importance.
• Three weeks of vacation to start, five sick days and two volunteer days (plus eleven paid holidays)
• Competitive pay and comprehensive benefits package, with a bonus target of 10%
• Flexible work schedule and relaxed dress code

EOE including Disability/Veteran