Principal Support Analyst (WebMethods) at Manhattan Associates in Atlanta, Georgia

Job Description:

Together, we create possibilities that move life and commerce forward.

Manhattan Associates is a technology leader in supply chain and omnichannel commerce. We unite
information across the enterprise, converging front-end sales with back-end supply chain execution. Our
cloud and on-premises solutions and unmatched experience help drive both top-line growth and
bottom-line profitability for our customers.

Making an impact every day. We have spent the last 30 years listening, learning and working with our
clients to become the most experienced supply chain execution company in the world. Every day, we
help the world's most innovative manufacturers, retailers and wholesalers push themselves and their
industries to solve the unsolvable problems of the past.

Manage projects to include coordination of all aspects of new customer modifications and roll out, from inception to installation. Oversee schedules and budgets to ensure quality products and timely services. Through project management, ensure support of complex internal and external resources with software configuration and functionality, including interaction with sales, systems engineering, product development, and other cross-functional teams. Prioritize issues and projects to include ensuring resolution of complex code issues for projects focused on the delivery of new and enhanced products for customers. Lead technical training on processes and software and assist with departmental documentation.

MINIMUM REQUIREMENTS
- Four-year bachelor's or foreign equivalent degree in computer science, engineering or related technical field
- 5 years of experience developing, supporting or implementing application software
- Requires up to 50% travel.
- 1 year of experience developing in application integration with middleware technologies and related adapters
- 3 years of experience installing and confirming middleware components
- 3 years of experience mapping and transforming in middleware components
- 1 year of experience analyzing information system requirements, creating designs, and providing documentation
- 3 years of experience operating in UNIX, Solaris, and Windows systems
- 3 years of experience developing in Oracle SQL and PL/SQL Query Tools
- 3 years of experience exchanging data points using XML, XSD, SOAP, and WebServices concepts in development of middleware
- 1 year of experience providing production support , developing enhancement, and fixing defects

#LI-GL1

Our People-First Culture Defines Us.Manhattan Associates is committed to a diverse and inclusive work
environment. We embrace the unique backgrounds, experiences and perspectives of every team
member. Our 3,400+ team members are the cornerstone of our global, dynamic culture that supports
professional and personal development, drives employee commitment, enables successful collaboration
and sparks ongoing innovation.

Manhattan Associates is at the forefront of the most innovative supply chain technologies in the industry. We pride ourselves on promoting a culture that encourages open minds, fosters superior communication and creates opportunity for growth. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan Associates to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed..