Part Time Teller (Member Service Representative) - New Town Branch at TowneBank in Williamsburg, Virginia

Job Description:

TowneBank has a culture that:

• Has a commitment to exquisite service for our members that will lead to our ability to create a reasonable rate of return for our shareholders, a bright future for our dedicated bankers, and a leadership role for our bank in promoting the social, cultural, and economic well-being of our community.


• Embraces our hometown banking philosophy, where our family members, directors and employees are active volunteers, serving on numerous boards and donating their time and talents to local organizations.

As a Member Service Representative, you may look forward to:

• Receiving and paying out money per members’ requests.


• Handling branch cash duties including: maintaining cash levels within established limit and determining weekly cash needs.


• Verifying checks and cash and examines documents for essential elements.


• Entering members’ transactions into the teller system and providing receipts.


• Reviewing & providing system overrides on other tellers’ transactions, when needed.


• Reviewing member accounts in order to make appropriate decisions.


• Balancing a cash drawer daily.


• Promoting TowneBank as well as all related bank products.


• Providing assistance to members in person and on the phone.


• Following the bank’s security guidelines on a daily basis.


• May perform other duties such as balancing the cash dispenser settling the ATM, ordering supplies, settling internal bank accounts, balancing the branch, etc.


• Obeying all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).\


• Other duties as assigned.

You are a person that has (required skills):

• Punctuality and exemplary attendance.


• Excellent customer service skills.


• Strong telephone skills.


• The ability to handle complex teller transactions, use independent judgment, and answer more teller and general bank questions.

• The ability to accurately input information.

You’ll be better prepared if you have (desired skills and competencies):

• Computer experience (Bankway, Towne 360 and Fortis).


• Microsoft Office (Word, Excel, PowerPoint and Outlook)
  

Physically you can anticipate to:

• Sedentary physical activity performing non-strenuous daily activities of an administrative nature.


• Vision, hearing, speech, and manual dexterity sufficient to reach/handle items and work with fingers is required.


• Involves sitting, standing, stooping, bending, walking, lifting up 25 pounds occasionally, exerting up to 50 pounds of force, and eyestrain for extended periods of time.


• Not be substantially exposed to adverse environmental conditions.