Teller at Reliant Bank in Columbia, Tennessee

Job Description:

Balances cash drawer and ATM daily and reports discrepancies to Management
Processes after hours drop and assists customers with safe deposit box entry
Accepts cash for deposit and reduces risk by verifying amounts and testing for evidence of counterfeiting
Accepts checks for deposit and reduces risk by examining and verifying for proper endorsement and/or evidence of counterfeiting while ensuring the checks are properly negotiable
Cashes checks and processes withdrawal requests after verification of account ownership, appropriate signatures and/or customer balances
Counts and packages currency ensuring amounts do not exceed regulatory limits and ships out mutilated currency
Sells official checks and redeems E/EE bonds
Participates monthly in teller alarm and security device testing procedures
Prepares and reviews CTR's, SAR's, MIL's, Counterfeit Money Report, Teller Insight Branch Cash Balance and Transaction Totals Report, cash outages, and distributes to Head Teller/Operations
Processes credit card cash advances and County Property Tax payments
Processes daily teller work through Branch Capture, ensuring all account information is accurate, all transactions balance and the end of the day file is received by core processor
Maintains Security, Vault and Key Box Logs to ensure branch security and compliance
Provides excellent customer service including, recommendation, promotion and selling of appropriate bank products and services. Gathers information needed to efficiently process transactions and requests.
Maintains a well-developed, working knowledge of bank products and services through self-motivation, seminars and in-house training
Consistently meets or exceeds deposit and referral and goals as set by management
Ensures work stations are neat, free of confidential information and properly stocked with forms and supplies
Promotes the Bank's products and services whenever possible; participates in bank sponsored events, networking and volunteer opportunities at every opportunity
Provides service that aligns with Reliant Bank's Brand Promise: We are a growing community of friends - one relationship at a time