The overall purpose of this position is to enhance the knowledge and skills of new and current employees of IEEE in all aspects of professional, business, leadership/managerial and technical skills. This will be done by employing a variety of methods of instruction, including instructor led, on the job coaching, e-learning, distance learning, and developing of materials that will be available to any employee of IEEE. The ultimate goal is to increase employee efficiency and effectiveness to deliver business results.
The incumbent in the role integrates the IEEE Learning & Development into the way business is performed at the IEEE. He/She will meet with assigned client groups to identify and evaluate business needs in employee performance to recommend potential training and organizational development strategies. This position will strive toward IEEE Learning & Development becoming the provider of choice when training and / or development solutions are required within IEEE.
This position also serves as a consultant and liaison to recommend change management and human performance improvement solutions for all levels of staff. This includes performing diagnostics, designing and facilitating custom solutions, leadership development in addition to individual coaching events and group-level OD solutions.
This role typically reports to the Manager of Learning & Development and performs in the capacity of an individual contributor.
Key Responsibilities
Conducts training programs for all levels of staff
Designs and develops training curriculum for all levels of staff on a wide range of areas including performing needs analysis and creation of training materials, student assessments, facilitator guides, learner guides, job aids, etc.
Acts as a liaison for the training department between internal IEEE business partners and external vendors as needed
Advances innovative business practices to increase individual, group and corporate productivity and performance
Documents new and existing classes according to departmental instructional design standards with the approval of management
Keeps abreast of training trends to ensure training programs incorporate best practice with an emphasis on skill application in order to engage employees and trainees
Facilitates execution of enterprise initiatives and change-management projects with a learning component including development and delivery of initial courses, as well as ongoing training related to the system launch
Develop new e-learning courses and update existing courses utilizing Articulate Storyline.
Create articles and communications for posting on the InsideIEEE intranet for all L&D programs
Facilitate New Employee Orientation programs (both live and virtual) and 90-day NEO Follow-up sessions as needed.
Act as a lead for small to medium sized change-management projects with a learning component (including development and delivery of initial courses, as well as ongoing training related to the system launch)
Guides client groups in diagnosing and identifying learning objectives and strategies to address business goals
Performs various operational tasks associated with the learning and development projects/tasks
Completes other duties as assigned
Education
Bachelor's degree or equivalent experience Human Resources, Education, Business or related field Req
Work Experience
4-7 years Combined training design and delivery experience for multiple curriculum and training audiences Req
Experience with e-learning authoring tools such as Articulate Storyline Req
Licenses and Certifications
Candidate should have or be willing to work toward certification in training disciplines from a recognized certification agency (e.g. ASTD, SHRM) Pref
Skills and Requirements
Ability to work independently and also contribute to team goals
Ability to interact with internal customers at all levels expected, as is a working knowledge of general business practices to perform performance and productivity assessments.
Excellent verbal and written communication skills
Candidate must be proficient with current PC and Mac desktop productivity technology/applications (e.g. Microsoft Office) and have a familiarity with high technical level skills (e.g. HTML, Windows, Oracle, CMS)
Must have excellent presentation skills.
Knowledge of adult learning theory concepts and principles
For information on work demands and conditions required for this position, please consult the reference document, "Physical, Mental, and Work Environment Standards for IEEE Positions." This position is classified under Category I - Office Positions.
IEEE is an EEO/AAP Employer/Protected Veteran/Disabled
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Disclaimer: This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.