Product Owner at Ascend Learning, Inc. in Leawood, Kansas

Job Description:

Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure-driven professions spanning healthcare, fitness and wellness, skilled trades, insurance and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives.

Our culture is intentionally results-driven and selfless with a relentless focus on our customers. We believe in trust, transparency, freedom and responsibility with a commitment to meritocracy, inclusion and diversity of thought. Continual investment in our over 1400 employees is also a core principal realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA with additional office locations and remote workers in cities across the U.S. and in the U.K.

Since 1989, National Healthcareer Association (NHA) has been partnering with allied health education programs, organizations and employers across the nation to award more than 500,000 allied health certifications. We offer eight nationally accredited exams, certification preparation and study materials; industry- leading outcomes-based data analytics, as well as ongoing professional development and continuing education for our certification holders.

The position of Product Owner works cross-functionally on all stages of product lifecycle, focused on the execution of design, build, testing, and launch. The Product Owner will work with various stakeholders to design concepts, document requirements, represent the users and business during build, testing, and implementation of solutions. These solutions will be a combination of new products and enhancements to existing products. This role focuses on NHA’s Analytics solutions and will partner closely with the Product Managers and Content Strategists to ensure alignment with the analytics strategy, as well as with the development team on feasibility of the solution.

 

Job Responsibilities:

• Perform the role of a Business Analyst and Product Owner at a technology-based educational tool & assessment provider, with a specific focus on data & analytics solutions


• Work closely with cross-functional teams and resources to drive the implementation of multiple complex project/program initiatives on time, budget, and within the defined scope


• Gather and document detailed requirements, functional specifications, user stories, and acceptance criteria for product and process enhancements


• Collaborate with User Experience (UX) team to apply UX and design-thinking concepts to data products and services that will be used by non-technical internal and external users


• Serve as direct representative of the business with delivery teams, representing/reinforcing the customers' perspective throughout the product realization cycle


• Actively support product design work, soliciting customer and other stakeholder feedback on concepts and prototypes


• Alongside Product Managers, manage, prioritize, and assess the impact of all work items such as new features, defects, etc.


• Assist with project-level plans related to schedule, scope and resources. Attend scrum meetings including standups, retrospectives, and sprint demos, working in partnership with agile teams


• Assist with functional testing for assigned projects, including reviewing and accepting or declining output of development to ensure specified acceptance criteria have been completed


• Review and, when appropriate, accept and prioritize feedback and new requirements from stakeholders.


• Work with the business process owners to develop metrics to manage and track benefits, adoption, and risks to operations


• Drive ongoing improvements and efficiencies in product health, operational practices, tools and processes

 

Education and Experience:

• Bachelor’s degree or equivalent industry experience


• Required 4+ years of relevant experience, including requirement and acceptance criteria creation


• Strong experience using, implementing, and/or supporting data analytics and/or business intelligence tools such as Tableau or Power BI


• Experience working in a software and/or hardware development environment leveraging agile principles


• Experience writing user stories and using product management and development tracking tools (e.g., JIRA)

 

Skills and Abilities:

• Proven history of effectively gathering and managing requirements for technical projects


• Demonstrated leadership and effective communication in a matrixed organization


• Ability to bring the creative ideas of others to market


• Ability to maintain high productivity and effectiveness through ambiguous tasks


• Readily own tasks outside of immediate scope of responsibility


• Proven technical aptitude to effectively partner with development teams


• Analytical thinker and problem solver with a focus on quality & a high level of detail


• Prior experience using JIRA to manage workload, issues, and risks.


• Understanding of information management principles (ETL/ELT process, SDLC, metadata management, data quality, etc.).

 

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

 

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