KGIS - Regional Manager - Central Region at AutoVIN Inc in North Chicago, Illinois

Job Description:

Job Summary: Reporting to the Director of U.S. Operations, this role supports the KAR Global Inspection Solutions (KGIS) group.  This role will direct and coordinate KGIS field operations in the United States.  This position will develop and direct teams of Field Inspection Managers and Vehicle Inspection Specialist that are sufficiently competent and motivated to deliver exceptional inventory audits, inspections, and exceptional customer service for clients and their retail customers.  Must assure compliance with KGIS policies, procedures, and processes and manage and control expense for assigned KGIS employees.  This individual is directly responsible for ensuring the financial success of field operations through direction given to Field Inspection Managers in the organization.

Responsibilities and Duties:

• Develop a thorough understanding of KGIS policies, processes, and procedures and the tools used in the conduct of floor plan audits and vehicle or facility inspections.


• Ensure they have a thorough understanding of the systems that are used daily to complete various components of business.


• Responsible for driving financial performance of operations team.


• Responsible for input and development of KPI’s within the group to ensure operational and financial goals are accomplished within designated region.


• Directly responsible for coordinating Field Inspection Managers and Vehicle Inspection Specialists to complete tasks as directed by management.


• Directly responsible for developing teams capable of delivering exceptional audit / inspection services.  Oversee the direct efforts to train, motivate, coach, counsel and mentor Field Inspection Managers and Vehicle Inspection Specialists, including conducting performance management activities.


• Evaluate expenses, ensuring staffing levels are consistent with workloads and expenses are legitimate business purposes and in accordance with KGIS policies and standards.


• Develop and maintain positive working relationships with dealer representatives as well as ADESA GMs, AFC Regional managers and KAR Global Market Sales Directors.


• Develop business tools and solutions based on knowledge, product, or technology to identify process improvement opportunities through strategic thinking, critical thinking, and analysis.


• Work as a liaison between client, customers, and operational management team to ensure service commitments are met or exceeded.


• Ensure that Field Inspection Managers and Vehicle Inspection Specialists meet or exceed metrics as assigned by Director of US Operations.


• Participate in the validation and review of training programs.


• Assist the Operations group in budget preparation as related to volumes and headcount


• Responsible for evaluation and suggesting procedural, informational and product improvements; follow through on the development of those improvements as directed.


• Other duties, as assigned

Educational Requirements and Qualifications:

• Bachelor’s degree or equivalent experience in business or related discipline required. 


• Five (5) to ten (10) years in a supervisory or management position required. 


• Recent experience (minimum 2-3 years) managing remote workforce is required. 


• Previous experience in inspection services and/or inventory audition is preferred.


• Must possess strong organizational, verbal and written communication skills, with technical aptitude.  Must possess strong time management skills, attention to detail, with mastery of setting priorities and executing those priorities, for self and others. 


• Must be proficient in the use of computers and Microsoft Office products. 


• Previous experience in field auditing or inspections is preferred. 


• Must possess aptitude for reporting and analyzing data (inventory, financial and operational in nature) accurately and quickly. 

Travel

• Must have the ability to travel up to 50%


• Must be qualified to operate a motor vehicle, possess a valid driver’s license with access to reliable transportation and be able to maintain a good driving record

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