Senior Federal Program Delivery Director at HPE in Fort Meade, Maryland

Job Description:

Senior Federal Program Delivery Director

Job Description:

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Be part of the GreenLake Cloud Services team and advance your career to the next level. We provide our team members an opportunity to grow in a dynamic and fun environment, while also challenging everyone to bring new ideas, thinking, and innovation to the table. We will enable HPE’s pivot to be a Platform as a Service company together! One team, One dream!

We are looking for a Senior Federal Program Delivery Director with experience in Enterprise Datacenter Leadership for as-a-service program in the US Secure Intelligence Community.

The Senior Federal Program Delivery Director is a direct client contact position responsible for leading delivery of all high value and in- scope contracted services across all involved service delivery towers ensuring that performance goals and cost commitments are met. You will work with business partners and vendors using leadership skills and technical knowledge to develop, implement and lead a customer centric Account Service Team (AST) operational model driving best-in-class Quality. Customer Satisfaction through efficient, effective delivery of services and proactive issues management, driving transformation optimization while managing scope, resources, cost of delivery and coordination are facets of this role. In this role, you'll develop and nurture an excellent client relationship at the executive level along with supporting the Client Manager in establishing the customer as a Reference Account and supporting growth opportunities.

Responsibilities:

• Responsible to manage and grow executive customer relationship for a strategic account or portfolio of accounts




• Contributes strategically to the Account Delivery Management global methodology ensuring current & future business requirements are accommodated




• Drives resolution of difficult situations that have significant business impact




• Shapes the strategic agenda and creating the context for successful partnerships which generate significant business




• Demonstrates leadership in industry organizations and is prepared to represent the company




• Acts as Executive sponsor for strategic customer engagements




• Design strategic account support through proactively maintaining high-level technical and operational expertise and understanding of industry trends and customer requirements




• Apply deep and broad technical and business experience and knowledge of industry to drive organizational direction, strategies, business model




• Provide feedback/influence change in internal and/or vendor-provided products/service offerings




• Investigate, analyze and develop senior management recommendations for strategic operational issues




• Lead development of organizational business operating plans




• Drives the company's business goals and initiatives to success implementation within organization




• Manages their resource pool of Delivery Resources: forecasting resource requirements and staffing to meet demand




• Aligns ADM resources to business needs ensuring optimization of staff talent and expertise




• Responsible for identifying and hiring top talent to achieve business result




• Responsible to ensure knowledge management is captured, documented and leveraged for improved performance across global portfolio.




• Supports team in execution of responsibilities removing barriers when necessary




• Creates a working environment that is conducive to individual growth, high performance, is challenging and rewarding




• Assures compliance with the company and customer's HR, PR, legal, financial, ethics and government related policies, strategies, and processes




• Achieves diversity and other HR goals

Education and Experience Required:

• Advanced University Degree or equivalent combination of education and experience




• 10+ years related business experience




• 5+ years US Federal Government and/or intelligence community experience required




• TS/SCI with full scope poly clearance required

We offer:

• A competitive salary and extensive social benefits




• Diverse and dynamic work environment




• Work-life balance and support for career development




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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Job:

Job Level:

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.