Mortgage Processing Team Leader REMOTE at Freedom Mortgage in Melville, New York

Job Description:

Freedom Mortgage


Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767

Equal Opportunity Employer- Minorities/Females/Disabled/Veterans

Job ID: 8510
Location: Melville, NY
Functional Area: Retail
Department:North Division Ops Mgr
Employment Type:Full Time
Relocation Provided: No

Position Description:

Manage the entire loan process. Coordinate the operational and personnel development within operations. Serve as an escalation point for team leads to help solve issues that arise in the loan process. Assist to effectively manage the work load to meet or exceed established service levels. Ensure all staff is properly trained in all areas of the loan process.

Principal Duties

Manage all operation departments by possessing and demonstrating strong supervisory skills.

Manage a department of staff members.

Monitors file flow to ensure SLA's are consistently met or exceeded.

Ensure loans are originated and closed in compliance with the underwriter's approval as well as all federal and state regulations.

Manage and redistribute workload when necessary to maintain established service levels and ensure a positive customer service experience.

Monitoring daily, weekly and monthly production reports

Allowing constant accessibility to take on immediate issues/concerns which need immediate attention.

Job Requirements

• High School diploma or equivalent required. College degree preferred
• Minimum of 5 - 7 years mortgage retail operations management experience required
• Demonstrated leadership qualities with the ability to provide vision and inspiration to peers and others
• Full understanding of all Product Types (FHA, VA, Conventional & USDA)
• Familiar with a variety of mortgage banking concepts, practices and procedures. Working knowledge of compliance regulations
• Proficient with MS Office
• Ability to work in a high paced team environment, recognizes and acts on changing priorities
• Ability to work extensive hours during high volume
• Strong verbal and written communication skills
• Demonstrated analytical skills
• Prioritization skills
• Performance Management experience

#CB
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Founded in Mount Laurel, NJ in 1990, Freedom Mortgage has since grown into one of the largest and fastest-growing privately owned full-service residential lenders in the USA. Licensed in all 50 states, Washington D.C., Puerto Rico and the Virgin Islands, Freedom Mortgage has over 5000 employees nationwide, proudly servicing $225.6 billion, and is still growing.

Our mission is to foster homeownership in America. Freedom is a leader in VA mortgage lending and is one of the mortgage industry's largest philanthropic supporters of the USO and military families through its Team Freedom Cares philanthropic arm.

Locations include suburban Philadelphia and Fishers, IN, two regions where we were named Top Workplaces. We also have large operating centers countrywide, including these desirable markets: Beaverton , OR; Boca Raton, FL; Columbia, MD; Jacksonville, FL; Melville, NY; Plano, TX; San Dimas, CA; Tempe, AZ; Troy, MI and Woodbridge, VA.

If you seek a sense of community, top training, opportunity for advancement, a comprehensive benefits package and reward and recognition program, look no further.PI125994578 Apply Now