Manager, Transportation at XPO Logistics, Inc. in Lebanon, Tennessee

Job Description:

Logistics done differently.

At XPO Logistics, we believe that providing superior support and solutions for our customers drives our success, and we want to put you behind the wheel. As the Manager, Transportation, you will be responsible for the overall on-site management of a customer account, ensuring that compliance requirements and contractual obligations are met. You will also serve as the primary customer contact on all new initiatives and high-level critical issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

• Maintain responsibility for the overall P&L to meet established budgets and forecasts


• Ensure the effectiveness of the operation's communication, interaction and relationship with company drivers


• Oversee the management of tractor maintenance, compliance and service delivery


• Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles


• Ensure driver recruiting and retention meets established fleet size goals


• Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions


• Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary


• Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes


• Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required


• Ensure annual profit, efficiency and quality goals are attained at each client engagement


• Direct capital expenditure and asset deployment activities

What you need to succeed at XPO:

At a minimum, you'll need:

• 4 years of transportation experience


• In-depth knowledge of the supply chain/logistics industry


• Availability to travel occasionally

It'd be great if you also have:

• Bachelor's degree or equivalent related work or military experience


• Project management skills and experience


• Proven leadership and collaboration skills with experience effectively supervising, mentoring and influencing employees


• Fleet Management and Maintenance experience


• Experience in Transportation Management Systems and Telematics such as Omnitracs


• Understanding DOT rules and regulations


• Strong customer relationship management skills

This job requires the ability to:

• Lift objects of various shapes, sizes and weights up to 25 lbs.


• Stand, sit or walk for extended periods of time


• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel

Be part of something big.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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