Representative, Labor Relations at Crowley Personnel LLC in San Juan, Puerto Rico

Posted in General Business 16 days ago.

Type: Full-Time

Job Description:

Our People

Crowley is a privately-owned marine, transportation and logistics company providing worldwide solutions since 1892. We have over 6,000 high-performing team members in 35 countries and Caribbean territories, who are diverse, encouraged and deliver on their commitments. We are Crowley, the people who know.

The Crowley Way

We believe in and celebrate the power of collaboration between people with diverse backgrounds and experiences who share their differences and are driven to achieve business and personal goals. We support the development of our high-performers and are committed to guiding them every step of the way.

What does this role look like?

You will be responsible for advising and assisting management in administration of labor relations policies and programs as it relates to collective bargaining agreements, labor contracts, personnel policies and procedures.

Some of your main responsibilities will be:

  • Assist in the administration of collective bargaining agreements involving marine and shore side unionized employees.

  • Assist management with addressing employee discipline and job performance issues.

  • Review collective bargaining agreement and may contribute to contract negotiations.

  • Take the lead role when investigating employee and/or third-party complaints.

  • Participate in grievance hearings, arbitrations and contract negotiations.

  • Works with the Payroll department to ensure payroll and benefit contributions are administered correctly.

  • Utilize CRM for documenting work product.

  • May maintain files and records including all transactions performed for union personnel.

  • Responsible for day-to-day administration of programs and processes covering several or all the following: full cycle recruitment, terminations and employee relations completing all the administrative tasks required to support these functions, including utilize Oracle and Kronos systems.

  • Compliance responsibilities (Gov Insurances, Licenses permits, etc)


  • Bachelor's degree in management and operations, labor and industrial relations or a related field; or a combination of post high school and experience equal to two (2) years.

  • Fully Bi-lingual (English / Spanish)

  • Intermediate to advanced proficiency with Microsoft Office products, including Word, Excel, PowerPoint, and MS Dynamics CRM.

  • Ability to work long hours and travel on short notice as required.

  • Ability to learn the specifics of the operation and HRMS systems

Nice to haves:

  • 2 or more years of directly related experience interacting with blue collar organized labor and experience interviewing and investigating employee and/or third-party complaints preferable.

  • Experience with Kronos and Oracle preferable

What an average day looks like:

  • You find yourself in situations where you need the ability to communicate effectively, verbally, and in writing, including the ability to convey technical information to technical and non-technical users.

  • You establish and maintain effective working relationships, with internal/external business partners.

  • You evaluate process effectiveness and develop change or alternatives.

  • prioritize, organize and perform multiple work assignments simultaneously

  • You interface software and business applications with other systems.

Apply if you identify with these competencies:

  • Demonstrates self-awareness (Our culture thrives on positive intent, which applies to receiving/giving feedback).

  • Action-oriented (you figure things out and execute).

  • Manage ambiguity (things change so we want to know you can adapt).

  • Collaborates (you know five heads are better than one).

  • Nimble learning (you're knowledgeable of a lot of subjects and are not afraid to share and seek new skills and insight).

What else is in it for you?

Our people enjoy some amazing perks, check out a few below:

Employee resource groups - These dynamic committees are driven by you and your peers and are designed for networking, engaging and growing your interests. We welcome new groups all the time!

Personal development - We believe that personal development is key to a high-performance organization and encourage our employees to own their own growth. We offer a variety of training classes and resources for employee and team development and promote a culture of learning.

Awesome people - Your colleagues will challenge you to be your best every single day and acknowledge your efforts. Plus, our people know how to have fun. (Search #OneCrowley for a sneak peek)
If this position doesn't sound like a fit for you, check out our other openings.
EEO Statement
We're an Equal Opportunity Employer. For affirmative action purposes and to assist in our compliance with federal government record keeping, we would request that you complete a voluntary self-identification information form. All information provided will be kept confidential and separate from your application data.

Working Conditions
Works both inside an office environment and outside in conditions of both high and low temperatures. May be exposed to odors, dust, dirt, mechanical hazards, high noise levels and potentially dangerous equipment. Must be able to crouch and stoop to get into areas with restricted headroom and be able to climb ladders. May require extended use of computer keyboard and viewing of computer monitor and ability to sit for long periods of time.

FLSA Status
The position is Exempt. May require the ability to work overtime to meet required deadlines. All work rules, including those that pertain to safety and health are expected to be respected and complied.