Supv Medical Record Retrieval at Healthnow NY, Inc. in Buffalo, New York

Job Description:

The Supervisor, Medical Record Retrieval is responsible for oversight of the individuals, daily activities, and deliverables for medical record requests that support the optimization of risk adjusted revenue for the organization. Primary duties include developing workflows, monitoring and reporting status of record retrieval projects, maintaining accurate provider data and secure organizational repositories, and coordinating provider outreach.
Auto req ID
2790BR

Knowledge and Skills
- Demonstration of company core values of Teamwork, Integrity, Personal Responsibility, Passion, Excellence, and Respect
- Proficiency in Microsoft Outlook, Word, Visio, and Excel-Intermediate
- Proficiency in Adobe Pro
- Working knowledge of HIPAA requirements and demonstrated commitment to privacy, security, and confidentiality of protected health information (PHI)
- Proficiency in navigating and retrieving clinical information from EMR/EHR systems preferred
- Demonstration of company core values of Teamwork, Integrity, Personal Responsibility, Passion, Excellence, and Respect
- Ability to lead teams to execute strategies and tactics to meet corporate objectives
- Strong verbal and written communication skills - Ability to objectively analyze facts and form judgments
- Demonstrated change management and change catalyst competencies
- Demonstrated time management skills and ability to manage projects to a successful outcome
- Well organized, paying close attention to detail - Analytical, with an ability to identify and resolve problems
- Ability to adapt to change and respond to difficult and challenging situations in a professional manner
- Ability to work independently or in a team environment
- Ability to handle multiple priorities in a timely manner and effectively prioritize tasks
- Ability to be responsive to the needs and requirements of the provider offices, and to provide effective ongoing service and support
- Ability to work in a fast-paced, collaborative environment with minimal supervision
- Ability to handle sensitive and proprietary information in a highly confidential manner

About Us
At BlueCross BlueShield of Western New York, we believe in passion, excellence, and respect. Employees enjoy guaranteed career development opportunities, robust health care coverage, and work-life programs to help them thrive in every stage of their lives. We give back to Western New York through programs and volunteer work that have the greatest impact on the health of the community we serve. As the region's strongest community-based, not-for-profit health plan, BlueCross BlueShield of Western New York aims to inspire and help our members achieve their best health and wellness. Join us in building a healthier future in the place we call home.

Company
BlueCross BlueShield of WNY

Job Category
Audit/Quality/Compliance

Status
Full Time Regular

Experience
- Three (3) years relevant experience; prior leadership experience preferred
- Experience and familiarity with medical records, medical terminology, and Electronic Medical Record (EMR) or Electronic Health Record (EHR) systems required
- Prior document management experience required, including knowledge and proficiency with Adobe Pro, scanners, flash drives, navigation of document repository, tracking requests, and maintaining issues logs
- Recent prior health care and/or health insurance experience preferred
- Registered Health Information Technician (RHIT) through AHIMA preferred

EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

Hours
As required

Working Conditions
- Travel time required - 10 - 25%
- Manual Dexterity Req: Eye-hand coordination and manual dexterity sufficient to effectively use a computer with all its components for prolonged periods of time and for the majority of required tasks
- Manual Dexterity Req: Eye-hand coordination and manual dexterity sufficient to effectively utilize various office equipment (phone, computer, fax machine, printer, copier, filing cabinet, etc.)
- Mental effort: Adequate to perform essential functions of the job with the type of judgements and responsibilities as indicated in the job description
- Heat, light, air, space and working environment typically found in an office environment
- Weight: lift/carry/push/pull up to 25 lbs.
- Sitting - 67% to 100% Continuous

Education
Required Education:

- Associates Degree in Health Information Technology or other health care related area of study

Position Posting Location
Albany/Buffalo, Endicott

State
New York