Vehicle Inspector - Sacramento, CA at TradeRev USA LLC in Sacramento, California

Job Description:

You Found Us… 

Or maybe we found you. Either way, welcome to TradeRev. TradeRev is using innovation, technology, and creativity to make car sales fair and easy for everyone. Our mobile app creates a digital marketplace where car dealers can launch and participate in live, real-time auctions right from the palm of their hands. Our technology makes buying and selling cars simple, convenient and transparent for everyone involved. And our people make the process easy, smooth and fun – every step of the way. 

Who We Are: 

At TradeRev, we’re a high-tech, high-energy, lightning-fast environment where no two projects, customers, or workdays are ever the same. As we see it, boredom breeds predictability and fortune favors the bold. We are coding rock stars, digital ninjas, and the most fearless sales and operations teams on the planet. We’re designers, data analysts, marketers, project managers, trainers, and even a few lawyers thrown in for good measure. We’re not all “car people” but we share an obsession for customer service and passion for disrupting the status quo. Addicted to challenge? Thrive on change? Put your creativity, personality, and talent to work and help us transform one of the largest, most dynamic industries in the world. So, as we set our sights to dominate North America and expand TradeRev’s reach around the globe, the only thing we’re missing – is you. 

We’re Looking for: 

As a Vehicle Inspector, you’re the first line, the bridge, you’re not just the connecting piece between us and our customers, to them, you ARE TradeRev. What does that mean? It means you’re going to be moving in a fast-paced, exciting, and tech-fueled environment where you’ll be the one bringing a high-energy, customer-obsessed, and tech-savvy attitude that dealers have come to expect from TradeRev. We want you to flex those skills and spearhead troubleshooting, training, and demonstrations so you can build personal relationships and help us take the business to the next level. As the digital expert, you’ll be the point person showing dealers just how intuitive TradeRev’s tech like AI and machine learning is while ensuring we’re representing our client’s inventory with high-quality photos, detailed descriptions, and captivating videos. 

You Are:  

• 
  Customer-obsessed. You’re always giving it your all when it comes to our customers. Whether it’s a franchise automotive dealership, independent used vehicle dealer, or wholesale buyer, you’re making it happen for them. 


• 
  Tech-savvy. You use TradeRev’s industry-leading tech like AI and machine learning to collect data on wholesale vehicles for auctions on our app. 


• 
  Detail-oriented. Nothing gets by you. You’re like a detective and the car is the case. Before the vehicle hits the digital auction, you’ll be the one making sure everything from the images to the descriptions are in perfect shape. 


• 
  Resilient. Rain, sleet, or snow – you got this. The territory is your office.  


• 
  Service-minded. We said it once, we’ll say it again – you will be customer-obsessed. You work with sellers to provide training, in-field technical support, and other services to deliver a fair, fast, and easy experience. 


• 
  Fiercely competitive. There’s a lot of imitators out there, but there’s only one TradeRev. You’ll need to understand and react to the competitive landscape and know what it takes to be successful. 


• 
  A Self Starter. Independence is key to thrive in this position, so you’ll need to take charge of your own calendar. 


• 
  A Proud Ambassador. This may go without saying, but as the face of the company, you’re going to have to put your best foot forward. Let everyone know how much you love working with us – a simple smile goes a LONG way.  


• 
  Agile. Sometimes the day changes and you will help in unexpected ways, but hey, who doesn’t like knocking a curveball out of the park? 

You Will: 

• 
  Be a master of your craft. Through initial and continuous training, you will develop a thorough understanding of TradeRev. 


• 
  Be a champion of change. The status quo is your worst enemy and mediocrity is at its side, we’re revolutionizing an industry and you’re at the front lines. 


• 
  Be a strong communicator. Proactively communicate with TradeRev users and partners, as well as track your efforts in Salesforce. 


• 
  Be a problem-solver. Constantly demonstrate the ability to remain calm and diplomatic in dispute resolutions. Facilitate feedback from accounts to assist with sales initiatives and improvements.

You Have: 

• Proven field or service/support experience; preferred 


• Prior experience within the automotive industry; preferred 


• Experience and are comfortable with web and mobile technology 


• Experience with Microsoft Office 


• The desire and ability to travel more than 75% (using your own vehicle and a valid driver’s license) 

We Offer:  

• Full-time salary non-exempt position (you are eligible for OT!)


• Competitive bonus plan


• Medical, dental and vision benefits 


• 401K with company match 


• Auto allowance with mileage reimbursement 


• Company provided laptop and cell phone 


• Opportunities to expand your skill set and share your knowledge with others 


• Company culture of internal promotions, diverse career paths, and rapid advancement 

Next Steps:  

If this job describes you, please apply! We thank all interested candidates; however, only those selected for an interview will be contacted. 

TradeRev is an equal opportunity employer committed to diversity.

TradeRev is committed to providing employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.