Manager of Sales & Business Development | Beacon Health System at Beacon Health Systems in Granger, Indiana

Job Description:

JOB SUMMARY

Reports to the Chief Strategy & Growth Officer for Business Development and the Executive Director, Value Based & Care Coordination for sales. . The Manager serves as the coordinating consultant to enhance retail operations throughout the hospital and health system so all BHS entities are benefiting from retail opportunities for incremental income and has direct responsibility for sales business, planning, budgeting, reporting, and evaluation functions.

MISSION, VALUES and SERVICE GOALS

MISSION: We deliver outstanding care, inspire health, and connect with heart.

VALUES: Trust. Respect. Integrity. Compassion.

SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

JOB SPECIFICATIONS

Education and Experience

The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a Master's Degree in Business or Health Administration and 3-5 years of management experience which includes administrative service experience, retail sales and operational experience, including responsibility for fiscal and human resource management or comparable experience gained through 5-7 years of experience in multi-unit retail management.

Knowledge & Skills

• Requires a thorough knowledge and understanding of trends in retail sales operations.


• Demonstrates well developed management skills necessary to operate a business.


• Requires a philosophical commitment and hands-on experience with total quality management programs and knowledge of re-engineering methodologies and programs with demonstrated success in these areas.


• Demonstrates excellent interpersonal skills, including team building, negotiation, sales, and consultation.


• Requires excellent written, verbal, and presentation skills.


• Requires proficient use of a computer.


• Requires significant travel commitment which may include nights, weekend and holidays as appropriate.

• Works in an office environment.


• Daily travel within the region.

• Requires the physical ability and stamina to perform the essential functions of the position.

The below statements are intended to describe the essential job functions and level of work performed by individuals assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel occupying this position.

1. Provides leadership to all retail based operations by:

• Develops and executes a defined sales strategy to grow both new clients and cross selling existing client base for all Beacon and Community Health Alliance Products


• Works with Chief Strategy and Growth office & Executive Director of Value Based/Care Coordination on Product Development and launch of new employer based products.


• Works collaboratively with service line leaders to ensure clients get exceptional experience.


• Manages all client communications.


• Plans and coordinates all sales activities in the region.


• Coordinates and responds to all client/prospect RFPs fully articulating the Beacon or CHA value proposition for the client.


• Performs market research on needed services and reports feedback to the executive team


• Responsible for Growth within BHS , working with employers and physicians to develop relationship products/services that will link people to BHS


• Develops an effective sales and physician liaison team that effectively cross sells all of Beacon Services


• Shows year over year growth selects/ develops a robust reporting tool for the sales and physician liaison department and holds them accountable for utilizing and reporting regulating


• Responsible for monthly/quarterly reporting identifying marketing trends and responding appropriately


• Builds relationships with key clients and maintain your own list of prospects


• In accordance with Beacon's growth plan, builds and develops high performing, professional sales team, focused on customer acquisition, achieving customer goals, and retention.


• Playing a key role in the implementation of strategic directions, goals, and objectives consistent with system-wide plans and direction.


• Creating opportunities to consult, influence, advise, interpret, and coordinate initiatives and to provide problem resolution or gain support of others, as appropriate, to ensure achievement of goals and objectives.

• Recruiting, interviewing and hiring as needed to ensure appropriate staffing levels.


• Achieving controllable expenditure levels through proper usage of budgets, P & L statements, business reviews, and proformas. Creating innovative and cost saving ideas in operations to facilitate meeting operational budgets. Identifies areas that need improvement or appear unusual; investigates and formulates a resolution.


• Acting as a resource to upper management concerning daily activities by providing compelling dashboard reports for use in decision making processes.

• Plan and coordinate all activities for the physician liaison program in alignment with Beacon's strategies.

• Performing special projects assigned by the Chief Strategy and Growth Officer.


• Completing other job-related assignments and special projects as directed.