Account Coordinator, Excess Casualty, North America Insurance Operations Group at Allied World in Farmington, Connecticut

Job Summary:

We are seeking a strong candidate with operational skills and insurance knowledge to join our team supporting our North American Production Underwriters.  The position requires strong analytical, interpersonal, and people leadership skills with an interest in utilization and introduction of new technology solutions. Account Coordinators liaise with our external trading partners and our internal underwriting team to provide exemplary customer service in delivering our product.  Join a dynamic team that is leading operational efficiency efforts to provide best in class service.  Looking for someone with a passion for continual operational improvement and collaboration with peers.

Job Duties

• Support Underwriters in administration and processing of new business submissions and renewal management for Property, Casualty and Professional Insurance lines.  Position is specific to a line of business with cross training opportunities.


• Provide exemplary customer service by processing binders, policy issuance and midterm service request within the established timeframes. 


• Respond in a timely and professional manner to internal processing requests and external queries received from our brokers.


• Work pro-actively with assigned underwriters and territories in support of our new and renewal client base.


• Work collaboratively with team members and contribute to the Allied World Target Operating Model Initiative.


• Participate in Allied World Learning and Development Opportunities online, in person and group training session.

Job Requirements:

• Bachelor’s degree required.


• Strong, demonstrated negotiation and influencing skills, strong written & verbal communication skills, strong organizational skills, and ability to function independently.


• Position requires knowledge of insurance and experience with internal customers.


• Proficient computer skills, especially in Windows-based systems Microsoft Word and Excel, and internet explorer based applications. 


• Prior Insurance Operations experience preferred.


• Risk Management degree and/or Professional Insurance designation preferred.

About Fairfax

Fairfax is a holding company which, through its subsidiaries, is engaged in property and casualty insurance and reinsurance and investment management.

About Allied World

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and we benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways. Our capital base is strong, our solutions anticipate rather than react to changing trends, and our teams are focused on establishing long-term relationships that are mutually beneficial. Learn more about how we can help you manage your risk by visiting: Web: www.awac.com | Facebook: www.facebook.com/alliedworld | LinkedIn: https://www.linkedin.com/company/allied-world

Our generous benefits package includes: Health and Dental Insurance, 401k plan, and Group Term Life Insurance.  Allied World Insurance Company is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will be considered for employment without regard to an individual's race, color, national origin, religion or belief, sex, age, genetic information, marital or civil partnership status, family status, sexual orientation, gender identity, or their protected veteran or disability status.  Please visit www.awac.com for further information on Allied World.