Buffet Server at Cherokee Nation Businesses, LLC in Grove, Oklahoma

Job Description:

Cherokee Nation Entertainment (CNE) is the retail, gaming, entertainment, hospitality and cultural tourism entity of the Cherokee Nation. CNE operates ten casinos in Claremore, Fort Gibson, Ramona, Roland, Sallisaw, Tahlequah, Tulsa, West Siloam Springs, South Coffeyville, and Grove as well as two Cherokee Travel Plaza and convenience store, numerous restaurants and entertainment venues, six retail smoke shops, nine gift shops, two golf courses, two tourism welcome centers, four museums, three hotels, two horse racing tracks and KOA RV campground.

SUMMARY:

The Buffet Server is responsible for providing exceptional customer service to guest visiting the buffet. Provide drinks and any other guest request. Removes dirty dishes promptly from the tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Includes the following (Other duties may be assigned):

• Responsible for serving all beverages ordered by guests in a proper, efficient and friendly manner.
• Provides exceptional customer service to guests visiting the buffet.
• Uphold cleanliness standards for station and shared areas of responsibility.
• Remove dirty dishes from tables.
• Assist other employees when needed.
• Duties may differ by work location.
• Performs other job duties as assigned.

SUPERVISORY/MANAGEMENT AUTHORITY:

This position has no direct reports.

EDUCATION and/or EXPERIENCE:

Requires a minimum of 3 years of related experience.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to multitask

• Ability to work a flexible schedule.
• Maintain close working relationship with management and co-workers.

• Provide professional, friendly customer service.
• Must be able to obtain a Cherokee Nation Gaming License.
• Must have a valid driver's license.
• Must have a food handler's card from the Cherokee Nation.

WORK ENVIRONMENT:

This position requires frequent standing, walking, lifting, carrying, pushing, pulling, and balancing. Must be able to lift and carry up to 50 lbs. Frequent exposure to extreme cold, extreme heat, moisture, smoke, and toxic/caustic chemicals.

Human Resources Contact Information :

Teresa.frazire@cnent.com

Other Information:

Cherokee Casino and Resort is a Native American Preference Employer