Financial Aid Systems Manager at University of Arkansas in Little Rock, Arkansas

Job Description:

Current University of Arkansas System employees including student employees and graduate assistants need to log into Workday on My Apps. Simply enter "Find Jobs" in the Workday search bar to view open positions. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). To view the job posting closing date please return to the search for jobs page.If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through \\"My Draft Applications\\" located on your Candidate Home page.Type of Position:Research

Workstudy Position:NoJob Type:Regular

Work Shift:

Sponsorship Available:NoInstitution Name: University of Arkansas at Little Rock
The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 11,000 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.Department:Enterprise Apps

Department's Website:Summary of Job Duties:The Financial Aid Systems Manager is a position within Information Technology Services that is responsible for the technical operations of the Financial Aid department, including the Banner Financial Aid module, auxiliary applications (Perceptive Content, Dynamic Forms, Argos, etc.), and various reporting tools. Qualified candidates must be proficient in writing SQL. This role requires a blend of student financial aid functional knowledge, programming and technical expertise, data analysis skills, and an ability to provide support and maintenance of the various software systems used in the office. This position is governed by state and federal laws, and agency/institution policy.Qualifications:
Required Education and/or Experience:
Bachelor's degree or an equivalent of education and work experience plus a minimum of three (3) years of increasingly responsible professional experience.

Preferred Education and/or Experience:
Master's degree in an appropriate area of specialization, three (3) years of relevant experience, plus 1 year of supervisory experience. Financial Aid Higher Education experience and experience with Financial Aid management software such as Banner and Arkansas State Financial Aid Programs is preferred. Experience with Workday is a plus.

Duties and Responsibilities:
- Serve as the primary programming and technical contact for the Office of Financial Aid and Scholarships.
- Provide daily technical and user support for the Banner Financial Aid module.
- Conduct data analytics to ensure aid is being awarded in the most effective manner and to gain insight into the factors influencing students.
- Responsible for developing and coordinating technical training for staff.
- Document workflows and results of system analysis.
- Create and modify reports and surveys requested by university or external departments and agencies.
- Set up jobs in Argos to automate daily and weekly processing and communications.
- Work collaboratively with Information Technology Services and Financial Aid and Scholarship staff to coordinate and improve report processes and provide timely customer service.
- Create and run queries to regularly audit financial aid data in the Banner Financial Aid module for accuracy and compliance with federal, state and institutional regulations.
- Develop internal controls to assist with the prevention and detection of fraud.
- Responsible for reconciliation of federal financial aid funds.
- Work with the Arkansas Department of Higher Education to send, receive, and reconcile data necessary to process state financial aid programs.
- Responsible for Gainful Employment disclosures and reporting;
- Serve as the security manager for Financial Aid systems and the Federal Student Aid Primary Destination Point Administrator.
- Act as the technical liaison with the University Information Technology and participates in the UA Little Rock Banner Users Group.
- Responsible for the maintenance of computer hardware and acquisition of new hardware.
- Supervise the Financial Aid Technical Assistant.
- Maintain working knowledge of current industry information, vendor direction, and new products.
- Analyze and document problems with vendor-supplied software and work with vendors to resolve issues.
- Perform other duties as assigned.

Knowledge, Skills, and Abilities:
- Ability to present ideas in a user-friendly language.
- Good written, oral, and interpersonal communication skills.
- Ability to work well with people from different disciplines with varying degrees of technical experience.
- Strong technical documentation skills.
- Ability to apply exceptional analytical and problem-solving abilities.
- Experience with complex relational databases, such as Oracle.
- Proficient in writing Structured Query Language (SQL).
- Ability to manage a variable workload and meet tight deadlines with little or no supervision.
- On-call availability.

Salary Information:Commensurate with education and experience

Required Documents to Apply:Cover Letter/Letter of Application, List of three Profesional References (name, email, business title), Resume

Optional Documents:Additional Information:
Special Instructions to Applicants

Salary Range

Recruitment Contact Information:

All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.Pre-employment Screening Requirements:Criminal Background Check
The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas at Little Rock is an equal opportunity employer committed to a diverse workforce.

The University of Arkansas at Little Rock is an equal opportunity, affirmative action employer and actively seeks the candidacy of minorities, women, veterans, and persons with disabilities. Under Arkansas law, all applications are subject to disclosure. Persons hired must have proof of legal authority to work in the United States.Constant Physical Activity:SittingFrequent Physical Activity:N/AOccasional Physical Activity:N/ABenefits Eligible:Yes.