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Director, Residence Life at University of Oklahoma in Norman, Oklahoma

Posted in Management 30+ days ago.

Type: Full-Time





Job Description:

Reporting to the Assistant Dean of Students and Executive Director of Housing and Residence Life, the Director of Residence Life will be responsible for providing students with exceptional residential experiences and enhancing OU’s residential community with an emphasis in student development, retention, and sense of belonging.  The Director is responsible for the oversight, operation, administration, and supervision of a comprehensive residential program housing approximately 6,200 students in traditional undergraduate residence halls (4,000 students), upper-class Living Learning Communities (600 students), and upper-class / family apartments (1,600 students).

The Director oversees and manages the delivery of educational programs, services, and activities that contributes to student academic success and personal development. The Director provides supervision of a team of 16 professional staff, 15 graduate student staff members, and approximately 210 student staff members. The Director provides direction for all residential life including but not limited to trainings, staff supervision, residential life programs and community development, student crisis situations, community standards, residential curriculum, operational budgeting / reporting,  budget projections, facility needs, retention and recruitment efforts, assessment, and renovations in collaboration with partners that include the Vice President for Operations, Chief Financial Officer, and Enrollment Management.

The Director will assist with the management of the student conduct process, including sanctioning and training, and will serve as a hearing officer, including as the appeals officer for violations of university policy on an occasional basis.  The Director serves as a member of the Campus Behavioral Intervention Team (BIT), and serves in an on-call after-hour capacity for the residence life program.  The Director also assists in responding to Title IX investigations and matters of care and concern for students.

The Director serves on committees, partners with other departments, and works select evening /weekend hours for University sponsored events as needed. The Director works closely with leadership in areas impacting the residential experience including student life areas, academic affairs, Student Conduct, New Student Programs, Fitness and Recreation, Health Services, Counseling Services, and Intercollegiate Athletics.

 

Essential Functions/Duties include but are not limited to -



  • Oversees the recruitment, training, supervising, and evaluating of professional staff, graduate assistants, and undergraduate paraprofessionals. Conducts meetings with staff on a regular basis. Will supervise professional and student staff, provide feedback, coaching, and devising performance improvement plans.




  • Promotes student/staff development through "in-service" training programs, external professional association trainings, and attendance at conferences to ensure continued growth and development of professional staff.




  • Participates in the Residence Life professional staff on-call rotation. Is available for twenty-four (24) hour on-call bases to respond to emergencies involving students, and facilities concerns in the residence halls.




  • Plans and directs the crisis response team for the department and serves as a member of the university-wide Behavioral Intervention Team.




  • Develops and administers policies and procedures regarding Residential Life




  • Develops and implements guidelines for the operation of the residence life program to include visitation, conduct, residence hall contracts, and living guidelines.




  • Supervise/implement appropriate procedures during emergency or crisis situations in residence halls, in conjunction with Student Affairs, Operations, OUPD, Health Services, and off-campus agencies (local authorities, medical facilities/personnel, etc.) as required.




  • Maintains proper administrative records to include student files, occupancy reports, employee files, and other pertinent data.




  • Serves as manager for the department's budgets, strategic plans and assessment initiatives, including development, monitoring, forecasting, and long-range planning regarding the Residence Life budget.  Will serve in a leadership position for assessment and strategic planning.




  • Supervises and administers the development of academic, social, and educational programs for students living in OU Housing. This includes collaborating with Academic Departments, Student Affairs departments, and Athletics.




  • Assists in the development and supervision of residence hall student organizations.




  • Works with the Assistant Dean of Students and Executive Director of Student Conduct to develop and maintain the student conduct system within OU Housing. Ensures that all forms and procedures are updated and disseminated to students and staff on a regular basis.




  • Coordinates housing and residence life meetings with occupants to enforce all residence life policies and regulations.




  • Confers with students, parents and/or guardians for problems associated with residence hall living.



Required Education: Master's degree in College Student Personnel, Higher Education Leadership/Administration, or other closely related field required, AND:


  • Two years of progressive leadership in Housing and Residence Life in a leadership capacity, at mid to senior levels.

Skills:


  • Demonstrated record of successful administrative leadership and experience in supervision of professional and student staff, providing feedback, coaching, and devising performance improvement plans.

  • Demonstrated experience with assessment, staff and fiscal management, and strategic planning.

  • Familiarity and experience with management and operational aspects along with student and staff development components.

  • Flexibility, a collaborative approach to day-to-day tasks, planning and problem solving, and a commitment to quality service are essential.

  • Excellent oral and written communication skills. 

  • Ability to effectively present information to top management and public groups

  • Demonstrates sensitivity to the needs and concerns of a diverse student population required with the ability to create and promote an inclusive community. 

  • Outstanding communication skills demonstrated by the ability to interact comfortably with a wide range of diverse people, including professional staff, students, faculty, parents, system-wide colleagues, community partners, and media; a commitment to and respect of the sensitivity of students’ disabilities, health concerns, socioeconomic status, immigration and citizenship status, through actions and interactions; demonstrated administrative and political acumen to work closely with staff in other offices that provide services to students.

  • Ability to multi-task and manage projects to their end. 

  • Exceptional critical thinking skills demonstrated by the ability to analyze large amounts of information, synthesize results, and facilitate resolution of difficult challenges; strong program and process management skills including strategic planning and risk management.

  • Proficiency with common office software (e.g. Microsoft Office Suite, Outlook), social media platforms, and housing management software.

  • Experience investigating and managing student conduct and Title IX related cases.

  • Development and assessment of co-curricular programming (residential curriculum). 

  • Knowledge of program and event planning.

  • Must be flexible in work hours and have the ability to work some nights and weekends.

  • Excellent organizational, administrative, time management, and problem-solving skills.

  • Possess a strong understanding of student development and leadership theories. 

  • An understanding of the role Student Affairs plays in student success and retention. 

  • An understanding of the value of living on campus and its contributions to student success.

  • A proven record of successful experience responding to individual and community issues and crisis; familiarity, understanding, and experience working with students of concern / behavior intervention teams.

  • A high level of personal and professional integrity at all times.

Advertised Physical Requirements:


  • Must be able to engage in repetitive motions, communicate, including expressing oneself or exchanging information with others; see, including color, depth perception and clarity, and hear including receiving detailed information orally.

  • Special Requirements: Frequent exposure to pressure caused by deadlines and busy periods; may be required to travel; ability to work effectively with a wide range of constituencies. 

Department Preferences:


  • It is preferred that the Director reside within a 15-mile radius of the university in order to serve in after-hours on-call capacity.

  • Doctorate degree in College Student Personnel, Higher Education Leadership/Administration, or closely related field.

  • Professional experience utilizing room assignment software, residential experience and engagement tracking software, student conduct management software, event management software, and/or behavior or progressive discipline management software.

  • 5 years experience in Residence Life or Housing in mid to senior level.

Supervision: 


  • Will supervise a team of student and professional staff members.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing





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