Release Manager at Sapiens Americas Inc in Bethlehem, Pennsylvania

Job Description:

Title: Product Manager

Location: Bethlehem, PA

Company Description

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers' compensation and financial and compliance markets.

Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens' digital platform features customer and agent portals, and a business intelligence platform. With a 30-year track record of delivering to more than 500 organizations, Sapiens' team of over 3,400 operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information: www.sapiens.com .

Insurance draws upon extensive knowledge and experience within the insurance vertical to build innovative solutions that deliver value to insurers. This person will have a strong understanding of product management technique as well as the insurance ecosystem.

Key Responsibilities

• Identify market needs and opportunities through a wide variety of sources and generate innovative product offerings and concepts that solve key pain points
• Complete market analyses for new concepts: define market needs, size markets/segments, analyze competitive offerings, determine distinctive competencies, define channel strategy, etc. Draw conclusions that result in recommended product strategy
• Build business cases, working with internal teams to gather costs and pricing
• For approved concepts, shepherd new products through the New Product Innovation process, obtaining necessary approvals from key stakeholders, including compliance, legal, finance, etc.
• Contribute to strategic full-lifecycle product planning process, including individual product plans, product line plans , the product innovation pipeline and product roadmap
• Develop and execute on plans necessary to successfully drive full product lifecycle
• Manage cross-functional teams by providing product leadership and daily management throughout development projects from inception to delivery, leading and holding teams accountable to deliver on product vision that solves market needs
• Define proofs-of-concept and test plans, articulating clear success criteria
• Meet with sales and customers as needed to gather VOC and to help guide product concepts, POCs and testing
• Create requirements and drive reviews with internal teams and with customers to ensure clarity and understanding. Work closely with development teams to define iteration content and communicate user context and business requirements with adequate detail, from epics to problem statements, use cases, workflows, user stories, wire frames, acceptance criteria, etc. inspiring and providing steady direction to technology teams. Hold teams accountable and ensure that releases deliver product goals on time
• Collaborate cross-functionally to contribute to and execute on go-to-market plans, working with product marketing, pricing, operations, training and sales
• Contribute to and manage cross-functional development of User Guides, FAQ documents, training presentations, client presentations, etc. to support successful product launches

• Expert knowledge of insurance industry
• Must have 5+ years of product management experience creating products for insurers
• Experience creating data and analytics products and services. Must understand data product development and delivery, and technology development process
• Experience with jobs-to-be-done, Design Thinking and/or Pragmatic Marketing certification strongly preferred
• Agile experience
• Excellent problem solving skills
• Very strong ability to work independently to anticipate challenges and work assertively to solve problems with cross-functional team
• Able to generate new ideas and approaches to enhance and create new solutions
• Comfortable working independently and collaborating as a member of a cross-functional team. Self-driven to excel in a fast-paced environment
• Highly articulate, with excellent written and verbal skills. Able to simply and effectively communicate to diverse audiences at various organizational levels, both internally and externally.
• Well organized and focused on "high value" activities, with excellent ability to prioritize. Able to guide the team to follow the product vision and critical path, and produce strong results through others
• Adept at developing effective working relationships with peers, managers, and senior management within and across organizational lines, and working effectively and cooperatively with customers and vendors
• Tenacious and delivers results: skilled at working to meet or exceed expectations by remaining focused on achieving critical goals and outcomes
• Adjusts well to changes, situations and periods of ambiguity (e.g., different management styles, new methods, systems and procedures) and changing priorities within the business and the marketplace
• Ability to multi-task, with excellent time management skills
• Bachelor's degree in business, marketing or similar field required. M.B.A. preferred
• Proficient in Microsoft Office Suite with expert skills in PowerPoint and Excel
• Ability to travel up to 20% as needed

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.

Nearest Major Market: Allentown