Consumer Loan Processor II at S&T Bank in Indiana, Pennsylvania

Job Description:

Work Days and Expected Hours:

Monday-Friday: 8:00 AM to 5:00 PM

(Additional hours as necessary to meet the objectives of the department).

Function:   Responsible for the process and ensures compliance of all consumer loan applications in accordance with S&T Bank, regulatory and equity guidelines and conditional loan approvals.  Requires advanced knowledge of lending, applicable banking laws, federal and state regulations, policies and lending platforms.  A Processor must be committed to delivering the highest level of customer service in preparing and reviewing loans files and resolving matters which could delay a loan closing.  Communication with the Retail Bankers and all other persons involved in the loan transaction is critical.

Duties and Responsibilities:

• Update and verifies accuracy of data input into consumer loan origination software.


• Review consumer equity applications and accurately prepares and provide re-disclosure packages within the required 3 business days from a changed circumstance.


• Analyze loan-to value ratio, debt-to-income, credit report, application and examine supporting documentation to identify potential fraud or misrepresentation.


• Ensures all required documentation required according to the consumer loan approval are attached to the Consumer Lending loan origination software prior to closing.


• Satisfy, obtain and verify clearance of any pre-closing underwriting condition(s).


• Manages the review, verification and distribution, while ensuring the accuracy and completeness of Title Searches, Flood Determinations and Appraisals in accordance with the approval of the consumer loan application by:


• Analyzing and reviewing the reports and comparing them to each other and the approval to ensure the information coincides with each other. Distributing the reports to the Bankers once received and reviewed.


• Working with Consumer Lending Underwriters and Bankers on rectifying differences between the required reports and the loan approval conditions to ensure all are equal (i.e. judgments, tax liens, incorrect parcel numbers and/or addresses Borrower’s Legal Name, etc.).


• Ensures all reports are attached to the Consumer Lending origination software once accuracy has been validated.


• Works with the various Vendors to have information corrected on the reports in a timely manner. Additionally, corresponds with outside counsel as needed to ensure validity of supporting documents.


• Completing the Flood Insurance Worksheet calculations to ensure the Bank obtains adequate flood insurance coverage.


• Monitors departmental email address to completes requests and resolves issues consumer loan applications.


• Daily interactions including but not limited to bank personnel, attorneys, insurance agents, appraisers, abstractors, state and local regulators, other financial institutions, tax collectors and occasional contact with borrowers.


• Ensures documentation is within the application for the credit report for mismatches of social security number, date of birth, address, fraud alerts and OFAC by underwriting.


• Stay current with all federal, state regulations and S&T Bank policies.


• Fully understands home equity policy and regulations.


• Monitor the overall lending process and identify, resolve and communicate any issue which could impact timely closure of the loan.


• Maintains logs and reports to be used by the Consumer Lending Management.


• Reporting all errors and findings and recommending ideas and actions to improve processes and procedures.


• Maintains proficiency in the Consumer Lending loan origination software, documentation software, Microsoft Office (Word, Excel, & Outlook), Internet searches, Core Operating System (FIS), imaging system, applicable vendor software along with the upgrades to these programs or replacement software and any other conduit available to process all orders as well as prepare required documentation.


• Acquires and maintains a thorough knowledge of all applicable banking laws / state and federal regulations and the Bank’s Corporate & Lending Policies / Underwriting Manuals to ensure compliance.


• Advances knowledge through further education and/or obtaining certifications and attending training, where appropriate, on regulatory, platforms and audit issues or concerns.


• Assists in the training and development of Consumer Bankers, Consumer Processors and maintenance (including updates) of the Consumer Lending Processing manual to be used as both a training and reference manual.


• Maintains a positive and productive working relationship with all co-workers, vendors and bank customers. And demonstrates positive interpersonal skills with the ability to work independently as well as motivated to work as a team player to contribute to the success of the department and the Bank.


• Performs additional job duties as needed.

Physical Demands

Operates a keypad device, electronic equipment, office equipment:  90% of the day.  The primary parts of the body involved in performing these tasks are the fingers, thumb, hands, wrists, elbows, legs, lower and upper torso and feet.  The job requires sitting 6 hours per day in a straight and leaning position.  Walking is required one hour per day which is slow in speed.  Requires the use of manual dexterity skills for typing and filing up to 60% of the business day.  Specific vision requirements include close vision of 18”-20” for computer work.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.