This job listing has expired and the position may no longer be open for hire.

Repairs Manager at Pole/Zero Acquisition, Inc. in West Chester, Ohio

Posted in Other 30+ days ago.

Type: Full Time





Job Description:

Pole/Zero Corporation, a division of Microwave Products Group, is looking for talented people to join our organization!

Connecting and Protecting People, Microwave Products Group (MPG) is a leading global provider of mission-critical engineered electronic components and subsystems comprised of four business units in five manufacturing locations. Our brand names are recognized globally including: BSC Filters, York, UK; Dow-Key Microwave, Ventura, CA; K&L Microwave, Salisbury, Maryland and Dominican Republic and Pole/Zero, West Chester, OH.
Our expertise is the design and manufacture of communications-based specialty products - engineered components and subsystems - for demanding military, space, commercial aerospace/industrial, and telecom infrastructure applications where function and reliability are crucial.

Primary function of this position is the management of the customer repairs group.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

* Manages the repair, upgrade, and retrofit of both warranty and non-warranty returned equipment.

* Applies lean principles, establishes operational standards for cost control, waste reduction, quality, and safety within the repairs department.

* Responsible for the timely completion and delivery of customer returns to meet contractual commitments. Prioritizes workflow priorities based on requirements and resources. Creates, monitors, and manages productivity and delivery metrics.

* Responsible for the development and measurement of efficiency gains based on product throughput.

* Works closely with the materials planning group to recognize and ensure appropriate material demand is placed for current and future requirements.

* Coordinates the allocation of material, labor and equipment resources based on delivery and financial requirements.

* Supports compliance to all AS9100 and ISO requirements.

* Manages and assists with the planning and implementation of continuous improvement processes, including but not limited to 5S and Kaizen.

* Responsible for the creation, implementation, execution and management of GDP action plans.

* Directly interfaces with the customer establishing schedule and delivery requirements ensuring customer satisfaction. Communicates with customers to define and evaluate contractual and purchase order requirements determining appropriate work scope, including some negotiation. Evaluates terms and conditions and clauses on new customer orders.

* Works closely with program management and quality assurance to ensure customer expectations and requirements are met.

* Manages value stream process, working directly with quality personnel ensuring proper workflow procedures are followed.

* Manages design changes, enhancements, and producibility concepts with engineering, as it pertains to repairs, retrofits, and upgrades.

* Ensures process and document management follows government contract requirements.

* In conjunction with finance and business development, determines and manages the pricing structure for the repairs group, including repairs and future upgrade proposals. Resolves cost variations.

* Responsible for the preparation and administration of the departmental budget.

* Analyzes departmental budget requests to identify areas in which reductions can be made, cost savings can be realized, and ensures the efficiency of expenses incurred, compliant with company budgetary procedures.

* Works with the Contracts Manager to assess and interpret the requirements within government contracts and the flow down of the requirements.

* Responsible for the management and development of the repairs group personnel.

* Promotes and maintains positive employee relations.

* Suggestions and recommendations as to the hiring, firing, advancement, promotion, or any other change of status of other employees are given great weight.

KNOWLEDGE, SKILLS AND ABILITIES:

* Must have strong attention to detail.

* Must have excellent communication skills (oral and written) with the ability to communicate within all levels of the organization and with external based customers.

* Must be able to read and interpret complex government contracts.

* Must be well organized with the ability to effectively handle multiple priorities and plan and manage multiple projects.

* Must have technical knowledge in lean manufacturing techniques, Kaizen, process improvement, materials management and production scheduling.

* Experienced user of ERP systems (IFS, Peoplesoft, Macola, SAP, etc.).

* Must be able to analyze and solve complex problems.

* Must have excellent interpersonal skills and the ability to develop and mentor employees.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The education and/or experience listed below represents the knowledge, skill or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

* Must be a US person (US Citizen or Permanent Resident (Green Card Holder)

* Bachelor's degree in business management related field with five (5) years of departmental management experience is required.

* Experience in the defense electronics industry is required.

* Must have a minimum of 5 years of supervisory experience.

* Experience in planning, directing, negotiating, coordinating product rework and return processes is highly preferred.

PHYSICAL DEMANDS:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Stand, walk, and sit throughout the day.

* The employee must occasionally lift and /or move up to 50 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Exposed to moving mechanical parts, and low voltage electrical circuits while on the manufacturing floor.

* Occasionally exposed to wet and/or humid conditions, moving mechanical parts, extreme cold, and extreme heat.

* Required to wear appropriate personal protective equipment when in restricted manufacturing areas.

WORK SCHEDULES:

* Normal workdays are Monday through Thursday 9 hours and
- day on Friday

* Lunch period is one hour per day, unpaid.

* Occasional domestic travel may be required.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law..


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