Under direct supervision, receives orders for blood and blood products (including BioCARE), prepares blood and blood products for delivery, and delivers those products to customers.
DUTIES AND RESPONSIBILITIES:
Performs all assigned duties in compliance with internal SOPs and external regulations. Is responsible for bringing compliance issues to the attention of management.
Assures quality customer service to all customers.
Receives and prepares routine and special orders for blood products and services. Receives, inspects and determines acceptability of blood components. Releases blood components from observation.
Unpacks tested and untested products and routes samples for accessioning. Performs boxing and destruction of unacceptable products.
Assures accuracy of all manual and computer generated records including secondary review of assigned forms.
Monitors all storage equipment and updates applicable records and charts. Performs quality control of storage equipment and shipping procedures. Assists with corrective action for unscheduled storage alarms and documentation of equipment maintenance, as needed.
Assists with training.
Maintains Hospital Services equipment, vehicles, and work area.
Performs inventory of blood products.
Performs document control of department manuals and forms.
Prepares and labels blood components. Maintains records and performs computer entry.
Performs irradiation or transfer of blood components to an outside irradiation facility.
Performs all other duties, at the discretion of management, as assigned.
REQUIREMENTS:
Knowledge/ Education
High school graduate or GED required.
Licenses/ Certifications
Valid in–state driver’s license required.
Experience
One year experience as a Hospital Services Tech or related experience required.
Skills/ Abilities
Good communication and customer relations skills in order to deal effectively with customers.
Physical ability to lift up to 50 lbs., bend, stretch, reach and sit.
Detail oriented to ensure accuracy on paperwork.
Computer skills required.
Must be able to work on-call, various shifts including evenings and weekends, and overtime.