(Additional hours as necessary to meet the objectives of the department).
Function: Performs various duties in the Bank's Operations- Research Exceptions area.
Duties and Responsibilities:
Assumes direct responsibility for performing the following duties as scheduled:
Review the following:
Use of Wausau AIR/EPM system to complete daily review of On-us Fraud:
Verify signature on check matches signature card
Dollar amount is properly encoded
Date is legitimate
Check is properly endorsed
Use of Wausau AIR/EPM system to complete daily review of High Dollar
Verify signature on check matches signature card
Dollar amount is properly encoded
Date is legitimate
Check is properly endorsed
Use of Wausau AIR/ EPM system to complete daily review of Dormant accounts.
Verify signature on check matches signature card
Verify deposit entries to dormant account check/cash
Identify why account was removed from dormant
Review and validate daily special reports.
Completion of Research as requested, including items from prior acquisitions. Research requests include branch, customer, search warrants and third party such as attorneys and subpoenas.
Completion of Adjustments to Customer and GL accounts as required.
Entry and maintenance of research/adjustment data into FACTS database system.
Request of adjusting entries from correspondent banks, including JP Morgan, Federal Reserve, First Commonwealth and BNY Mellon
Reviews and clears items in the Research & Adjustment general ledger to ensure timely adjustments are made.
Processing Canadian items daily from US Bank, including calculating the exchange rate, charge Canadian item processing fee.
Calculate amount of same day settlement with FCB and initiate wire transfer.
Complete step of printing bond redemption sheets and comparing to government reporting documents.
Deluxe Processing
PCR check ordering
Monitor Alert Center for internet orders
Prepare weekly billing batch
Input weekly batch into IBS
Maintain a good working relationship with bank employees. Demonstrate strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization.
Assist in the training of new department employees as needed on all aspects of specific departmental functions.
Provides assistance to Deposit Services Specialist I – Research and Review
Assist various Deposit Operations Supervisors with implementing annual Business Plan projects as needed.
Involved in compiling data for the monthly productivity report.
Performs additional duties as required
Physical Demands
Operates a keypad device, operates electronic equipment and operates office equipment throughout the day. The primary parts of the body involved in performing these tasks are the finger, thumbs, hands, legs, lower and upper torso, and feet. The job requires a cycle of body movements which includes reaching above the shoulders, bending and twisting and standing, sitting and walking throughout the day. Must be able to occasionally lift and/or move up to 30 lbs. Use of manual dexterity skills for typing, and data entry up to 75% of the business day. Specific vision requirements include close vision of 18”-20” and depth perception for computer work. Frequent uses of extremities to stand, reach, kneel, or bend throughout an eight-hour shift. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Experience
Required
2 - 5 years: Two to five years general experience required.
Education
Required
High School or better in Academic/General or related field
Skills
Preferred
Excellent verbal communication
Ability to work independently
Ability to work in a fast-paced environment
Behaviors
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Goal Completion: Inspired to perform well by the completion of tasks
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)