Posted in Other 30+ days ago.
Type: Full Time
Req ID: 104844
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a CCWIS OCM Lead to join our team in Little Rock, Arkansas (US-AR), United States (US).
50% onsite required after travel restrictions are lifted
The Comprehensive Child Welfare Information System (CCWIS) Organizational Change Management (OCM) Lead will work under the direction of the Program and Deputy Managers and is responsible for collaborating with CCWIS Program leadership and DDI vendor to develop and execute a strategic communications plan through existing communication channels such as e-mail blasts, newsletters, and strategically planned distribution lists for the Design, Development, and Implementation (DDI) of the CCWIS program. The OCM Lead will communicate key program, organizational, and system changes; work across project teams and functional areas to stay abreast of change milestones; and ensure stakeholders are informed as per the communications and stakeholder engagement plans.
Responsibilities include:
Oversight, coordination, and facilitation of organizational change management
and operational readiness activities
Being responsible for communications, awareness, and training
Management of responsibilities and tasks as they pertain to (at a minimum) an
Organizational Change Management Subject Matter Expert and Trainer
Developing, editing, and presenting summaries, reports, and presentations on Change Champion efforts
Participation in staff/team meetings and trainings
Responding to IV&V findings and recommendations
Mentoring State team members where applicable
Other duties or initiatives as assigned by program leadership
Basic Qualifications:
Minimum 3 year of experience working/liaising with DDI System Integration vendors
Minimum 3 years working in the Child Welfare environment
Minimum 3 years of experience in OCM and/or Training position
Minimum 1 year of system development methodology and program management experience
Undergraduate degree or equivalent combination of four years of education and work experience
Preferred Skills:
Ability to translate program management and technical terms into laymen s terms for the general stakeholder group
Experience working in state or federal government environment
Experience working with Legacy SACWIS Systems
Experience developing and presenting reports and findings to all levels of management
At least 1-year experience developing training materials and presenting end user training
At least 1-year experience with certification/compliance activities
Prosci certification a plus but not necessary
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
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