EKG Technician Trainee- Malvern, PA at BioTelemetry in Malvern, Pennsylvania

Job Description:

BioTel Heart is a division of BioTelemetry, Inc., the leading remote medical technology company focused on the delivery of health information to improve quality of life and reduce cost of care. A pioneer in remote patient monitoring, we revolutionized healthcare with the first Mobile Cardiac Outpatient Telemetry (MCOTTM) device, the most accurate and studied arrhythmia monitoring detection system in the market. We provide a single source of cardiac monitoring services as well as remote monitoring data management for cardiac devices and service as an extension of device clinics. We are passionate about connecting people with solutions that save lives, and our growth reflects our focus, commitment and passion for the important work we do each day. As one of the fasted growing connected health companies in the market, we are looking for people to join our team who share our passion and focus.

Shift details: 11p-7:30a
Location: Malvern Campus

Overall Job Summary:
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Receives, analyzes and processes ECG transmissions/events through the Independent Diagnostic Testing Facility (IDTF) software program(s), provides technical analysis of ECG data supporting the IDTF in the completion of processing events.

Essential Duties/Responsibilities:
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Complete all assigned and required training; stay up-to-date on developing clinical knowledge, specifically ECG rhythm interpretation
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Review ECG recordings and related algorithm findings for clinical accuracy/completeness and evaluate ECG for notification criteria and document actions
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Escalate ECG abnormalities according to MSA and physician notification protocol
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In conjunction with Lead or Supervisor, ensure quality assurance of readings and reports that will be delivered to physicians
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Meet performance productivity standards as noted in the ramp up process once initial training is completed
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Ensure quality assurance of work analyzed and processed
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Follow all company and departmental policies and procedures
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Perform other duties and responsibilities as assigned

Education and Experience Requirements:
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Education: High School Diploma or General Educational Development (GED)
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Relevant Work Experience: 6 months of related experience preferred
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Licenses/Certifications: CRAT/CCT certification within 6 months of hire/transfer

Required Knowledge, Skills, and Abilities:
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Knowledge/Abilities -Technical Skills:
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Proficiency using a computer and Microsoft Office (Word, Excel, and Outlook); comfortable using telephone and computer to perform job responsibilities; knowledge of medical terminology specific to cardiac/cardiology
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Successful completion of BioTel Heart ECG analysis training program or comparable external training program
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Communication Skills (Verbal/Written): Strong verbal and written communication skills; ability to thrive in a fast-paced call center environment
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Customer Service:
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Demonstrate strong customer service and interpersonal skills; positive attitude and team player
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WECARE - BioTelemetry based customer centric program
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Other: Strong attention to detail and high level of accuracy; ability to identify problems, collect data, establish facts, and draw valid conclusions

EEO/AAP - Biotelemetry provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state or federal law.

NOTE: This job description is not intended to cover or contain a complete listing of all duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.



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