Remittance Representative at BioTelemetry in Malvern, Pennsylvania

Job Description:

BioTel Heart
BioTel Heart is a division of BioTelemetry, Inc., the
leading remote medical technology company focused on the delivery of health
information to improve quality of life and reduce cost of care. A pioneer in remote patient monitoring, we
revolutionized healthcare with the first Mobile Cardiac Outpatient Telemetry (MCOTTM)
device, the most accurate and studied arrhythmia monitoring detection system in
the market. We provide a single source
of cardiac monitoring services as well as remote monitoring data management for
cardiac devices and service as an extension of device clinics. We are passionate about connecting people
with solutions that save lives, and our growth reflects our focus, commitment
and passion for the important work we do each day. As one of the fasted growing connected health
companies in the market, we are looking for people to join our team who share
our passion and focus.


Remittance Representative

Overall Job Summary
-
The primary role of a Reimbursement Services Remittance Representative is working the accounts receivable operations for the BioTel Heart division and is responsible for the application of cash and denials to accounts

Essential Duties/Responsibilities
-
Perform the functions as defined below with direct supervision:
-
Timely and accurate applications of bank deposits based on payor remittances to customer accounts
-
Application of account adjustments as required to ensure customer balances accurately reflect remittance advice
-
Effectively reference contracted rates to ensure payments are in line with contracted and/or State Medicare rates
-
Timely and accurate interpretation and application of denial codes to customer accounts
-
Research, prepare and file Explanation of Benefits to substantiate account balances
-
Reconcile transactions posted
-
Process refund requests when overpayments are received
-
Complete basic follow up for missing information required for payment application
-
Submit payer questions as needed
-
Identify and bring reoccurring issues to the attention of leadership
-
Follow internal processes as well as meet or exceed monthly quality and productivity standards
-
Adhere to Reimbursement Standards and Expectations

Education and Experience Requirements
-
Education: High school diploma or GED equivalent required. Bachelor's degree (preferred).
-
Relevant Work Experience: No experience required. On-site training provided.
-
Licenses/Certifications: N/A

Required Knowledge, Skills, and Abilities
-
Knowledge/Abilities -Technical Skills: Intermediate knowledge of Microsoft Word and Excel. Intermediate knowledge of emailing systems. Intermediate Computer skills such as typing, navigating internet and/or multiple windows, computerized note taking and processing in multiple internal systems. Intermediate mathematical skills.
-
Communication Skills (Verbal/Written): Intermediate verbal communication with internal/external partners. Intermediate written communication via fax or email with internal/external partners.
-
Management/Leadership Skills: N/A
-
Customer Service:
-
WECARE - BioTelemetry based customer centric program
-
Proven customer service skills for internal partners for discussion, problem solving and follow up
-
Other: Detail-oriented, positive attitude, accountable, ability to work independently as well as in a team environment, punctual and takes initiative to complete assigned tasks.

EEO/AAP - Biotelemetry provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state or federal law.

NOTE: This job description is not intended to cover or contain a complete listing of all duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

.