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EMS Dispatcher - Emergency at Hackensack Meridian Health in Edison, New Jersey

Posted in Other 30+ days ago.

Type: Full Time





Job Description:

EMS Dispatcher - Emergency

Job ID

2020-87489

Department

EMS

Site

JFK Medical Center

Job Location

US-NJ-Edison

Position Type

Full Time with Benefits

Standard Hours Per Week

37.5

Shift

Day

Shift Hours

Varied

Weekend Work

Every Other Weekend

On Call Work

No On-Call Required

Holiday Work

As Needed

Overview

How have you impacted someone's life today? At Hackensack Meridian Health our healthcare teams are focused on changing the lives of our patients by providing the highest level of care each and every day. From our hospitals, rehab centers and occupational health teams to our long-term care centers and at-home care capabilities, our complete spectrum of services will allow you to apply your skills in multiple settings while building your career all within New Jersey's premier healthcare system.

Partner and act as liaison with EMS department unit response and placement to ensure the efficient flow of Non-emergency transports and the incoming and outgoing telephone and radio submissions. Responsible for responding to calls for non-emergency assistance and in dispatching applicable rescue units. Provide dispatch to EMS Department Units, interact with EMS crews. Coordinate Non-Emergency Transportation requests from contracted facilities including wheelchair and BLS non-emergency transportation. Interact with contracted facilities to assist with movement of patients from contracted facilities. Perform all other duties assigned by supervisor or manager.
ator (Preferred) and Emergency Medical Dispatch (preferred).

Responsibilities

A Day in the Life of a EMS Dispatcher at Hackensack Meridian includes:

Receives incoming and outgoing calls, differentiates between routine, priority and non-emergency and emergency messages and initiates and follows through on responses as required in a professional and caring manner, while maintaining confidentiality. May seek supervisor or leads assistance in difficult calls.

- Enters responses, calls and data into a computer aided dispatch system to ensure all regulations, standards, guidelines are in compliance and met.

- Complies with all local, state and federal safety and other laws, regulations and guidelines.

- Complies with all established Medical center and departmental rules, regulations, and procedures. Complies with established professional and occupational principles, standards, practices, and procedures.

- Collaborates with department members to ensure customer satisfaction and calls are answered in a timely and efficient manner.

- Accomplishes all aspects of the job in an operationally efficient, cost-effective and timely manner to ensure patient care is delivered.

- Manages time effectively to reduce downtime of Field Units.

Qualifications

- 1-year Customer Service Experience in Health Care setting or 1 Year Non-Emergent Dispatching Experience

- Emergency Medical Technician (Preferred)

- AHA-BLS CPR (Preferred and must obtain within three months of hire), and Basic Tele Communicator (Preferred) and Emergency Medical Dispatch (preferred).

- Familiar with computer aided dispatch, dispatch software, UHF/ VHF and other radio frequencies.

If you feel you have the above qualifications please apply!

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Meridian Health is committed to the principles of equal employment opportunity and affirmative action and will not discriminate in the recruitment or employment practices on the basis of race, color, creed, national origin, ancestry, marital status, gender, age, religion, sexual orientation, gender identity/expression, disability, veteran status and any other category protected by federal or state law.


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