Senior Mazor Training Specialist - Field Based at Medtronic in Memphis, Tennessee

Job Description:

Careers that Change Lives

The Senior Mazor Training Specialist is responsible for providing a standardized training experience & certification process for Mazor X Stealth Edition (MXSE) users by instructing and evaluating customers according to the core technical competencies essential for safe and effective use of MXSE technology.

In this field-based role, you would support and sometimes lead training programs designed to ensure clinical teams are equipped to successfully launch and maintain sustainable MXSE programs. You will validate the technical competence of all newly trained surgeons through standardized workflow protocol, live procedure observation, coaching and providing effective feedback. Partner with sales teams to identify opportunities to conduct refresher and advanced trainings for existing surgeon users to expand utilization and improve technical/clinical competence in Mazor and Medtronic Procedural Solutions. You will also partner with field sales leadership, Mazor Sales Training and Product Marketing to be the in-field expert for all new product/procedure launches.

This role is a remote, field-based position in the continental United States. To be considered, you must be open to at least 50% travel and live in close proximity to a major airport.

A Day in the Life

• Possess knowledge in spine surgery, the Medtronic Core Spine product portfolio, surgical robotics and Medtronic Procedural Solutions; be able to articulate and demonstrate these concepts and procedures to reps and HCPs


• Train surgeons and operating room staff on all aspects of the Mazor X Stealth Edition workflows according to identified core technical competencies.


• Excel in providing meaningful coaching and feedback through effective communication and leadership


• Provide technical assistance during initial MXSE case series.


• Provide training and coaching for pre-surgical planning.


• Support the field sales team by conducting regular training events to advance their product knowledge and selling skills.


• Assist the capital sales team in demonstrating MXSE to surgeons, administrators and other key stakeholders


• Conduct training sessions to individuals or groups to ensure all relevant clinical personnel are fully trained and competent in the use of Mazor X Stealth Edition


• Align with Marketing on product launch and life cycle strategies and build and execute programs to support their objectives


• Communicate frequently, reporting on case notes and product and clinical feedback regarding market account intelligence to relevant stakeholders


• Travel up to 50%

Must Have: Minimum Requirements

These qualifications must be evident on your resume to be considered:

• Bachelors' degree and at least 4 years of relevant experience in spine products, medical device sales or marketing, adult education, clinical education, sales training or surgical robotics, or Masters' degree and 5 years of experience

Nice to Have

• Mazor, Medtronic Core Spine and Medtronic Procedural Solutions or other robotics platforms subject matter expertise


• Medical device or clinical training experience


• Ability to function within an executive business environment and understand the complex needs of the Operating Room environment


• Experience in customer and peer training within a clinical environment and adherence to adult learning principles


• Large event planning and execution


• Strong communication skills, both oral and written


• Organized and flexible with ability to handle a complex and changing environment


• Results driven


• Good interpersonal skills with the ability to influence without authority and build cross functional partnerships


• Ability to work in a fast-paced environment


• Ability to work well under pressure and maintain positive, enthusiastic attitude


• Eagerness to learn and expand responsibilities


• Ability to work effectively in a team environment and build strong working relationships

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.

Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

Additional Information

• Posting Date: Nov 22, 2020
• Travel: Yes, < 50 % of the Time

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