Sales Manager at Baker Electric in Escondido, California

Job Description:

Sales Manager

 

Baker Electric Home Energy is hiring a Sales Manager in our extremely successful PV (roofing, solar, and storage) division. This is an opportunity to be part of something big! It's exciting to be part of this company, the work we do and the team we have. PV is still the engine keeping our business humming, even with our diversification. Are you an effective sales person who wants the continued opportunity to make a good living, while doing that through the success of your team and others?

We are looking for someone with proven sales experience, strong industry knowledge, a strategic mind, and who genuinely takes value in the success of others. Join our team today!

The ideal Sales Manager can show:

• Forecast management: Obtain an accurate monthly sales forecast from the team of sales professionals.


• Customer focus: The sales leader should, at all times, assure that the customer is the center of our business. The sales leader should understand customer needs.


• Team first: Putting the needs of the team ahead of the needs of an individual, for the good of our customers and business, is a primary value.


• Positivity: The sales leader must, at all times, be a positive influence on the team. The sales leader should choose success over failure, assuming the positive intent of fellow team members and working to foster a "can do" attitude among the team.


• Passion: The sales leader must be passionate about achieving excellence and doing what is right to serve each member of the team, as well as our customers.


• Expertise: The sales leader must be accountable to the team and our customers by committing to excellence and continuous improvement in all respective roles. The sales leader is expected to contribute his/her expertise to all sales challenges.


• Perseverance: Having the determination and grit to overcome all obstacles, hard as they may be, in order to serve our customers and accomplish our goals.


• Results: Being personally accountable to the team and to Baker Electric for achievement of all objectives.

EDUCATION, SKILL, EXPERIENCE:  

• 3+ years of sales management/coaching/training experience


• 3+ years of direct sales experience within the solar industry prior to management and/or training exposure is required - want to show the team you've done the job!


• Experience in the solar industry is preferred, but may consider related residential B2C industry


• Extensive knowledge of customer base


• Previous experience in the sale of products and services to the residential marketplace, including product knowledge, sales processes, stages, CRM systems and applications required.


• Experience managing and supervising a sales team and interfacing with marketing/lead-generation resources - this person will be managing a team of 14 people


• Experience executing plans through both direct staff and inter-company departments


• The ideal candidate will have proven expertise developing strong sales results, building strong teams that are self-motivated and self-actualizing.


• Bachelor's Degree preferred

WHAT YOU WILL DO:   

General

• Proactively monitor activities of individual sales team


• members, ensuring that quality and quantity of sales efforts meet company expectations; identify


• deficiencies in sales skills and work to improve individual capabilities through coaching, development


• and training.


• Maintain a strong, positive, driven, and professional culture amongst the sales team that both develops / protects the brand and builds a base for success within the company.


• Manage a team of sales professionals


• Measure and manage all Key Performance Indicators (KPIs) for all positions. This includes close rates, number of cancellations / unqualified, referrals generated by salespeople, and monthly quota achievement.


• Identify and manage all marginal performers while continue to mentor and motivate top performers.


• Maintain a weekly sales training/role-play/practice session, utilizing Baker Electric-approved curricula.


• Work directly in the field with sales and operations staff to coach, train, and motivate your staff.


• Conduct win / loss / postpone debriefings for all salespeople.


• Continually seek to upgrade the sales team through recruitment of persons with those qualities identified as potential high performers.


• Actively assist team members to win business – closing opportunities, problem customers, VIP customers and use as coaching opportunities


• Utilize suppliers, Project Management, and other technical resources for improving sales team product knowledge, knowledge of installation processes, and electrical standards.

Sales Operations and Administration 

• Understand and work with the sales administration and operational functions to recommend and implement ways to streamline the sales processes and systems; ensure application of sales techniques are in alignment with organizational objectives and values.


• Actively develop processes within the team that will increase close rates, referral rates, positive reviews, and the self-generation of leads. Monitor, manage and change these processes to maximize success.


• Work with the operations team to ensure sold jobs can be installed and that the customer experience is always five


• Seek methods and processes to eliminate demands on sales representatives’ time that do not directly help to drive revenue, remaining mindful of efficiency expectations for Project Management.


• Research and create processes for ongoing intelligence gathering of competitors, preparing quarterly reporting of same.


• Review monthly with each sales representative their sales pipeline; review monthly sales results and key performance measurements.


• Maintain and improve upon monthly on hold / cancelled projects to less than 2% of all projects submitted

Managerial Leadership, Support and Collaboration 

• In collaboration with other and mid-level Managers, provide leadership and support to all functional departments within the organization,


• Ensuring company objectives are communicated accurately and effectively and implemented according to strategic and tactical plans.


• Analyze and report key metrics to management in an organized fashion and on a timely basis – then use this analysis to make suggestions on business processes.

Salary:

$162,500.00

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