This job listing has expired and the position may no longer be open for hire.

Operations Manager at JPMorgan Chase Bank, N.A. in Fort Worth, Texas

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

Vice President, Merchant Services Reconciliations

Description

Regulatory Control Operations (RCO) is a global organization that operates as a critical partner to Asset Management, Commercial Banking and Corporate & Investment Bank and works closely with internal partners throughout CCB. Our employees embrace the Five Keys to a Great Customer Experience.

RCO consists of the following functions:


  • Reconciliation Services

  • Confirmations

  • Currency Transaction Reporting


  • Court Orders and Levies

  • Sworn Documents and Notary Operations

  • Business Reporting & Analytics

Key Responsibilities

Reconciliation Services is responsible for the Reconcilement of General Ledger and internal Demand Deposit accounts for various Lines of Business to ensure the integrity of the firm's balance sheet. LOB's include: Consumer & Community Banking, Corporate & Investment Bank, Commercial Banking and Asset Wealth Management.

Key Roles and Responsibilities


  • Manage a team responsible for reconcilement of General Ledger and internal Demand Deposit accounts for Merchant Services, Digital, and CTO related accounts.

  • Manage and direct the overall team activities and monitors progress.

  • Strengthen and ensure sustainment of the control environment.

  • Collaborate with business partners. Work closely with the Finance Controller Organization.

  • Support corporate and line of business projects that impact reconciliations; involved in all change event activity.

  • Ensure adherence to corporate accounting standards and risk policies.

  • Advise business partners on process design, operational accounting and improving controls.

  • Partner with Finance on financial budget preparation and monthly changes.


  • Create executive level reports, presentations, and communications to assist with driving business objectives.

  • Assist with issue escalation, solution determination, and issue resolution.

  • Manage business management activities.

  • Participate in high level business initiatives.


  • Lead efforts to sustain employee engagement and supporting people leader development.

  • Develop and deliver key messages to stakeholders and employees.

Qualifications


  • Bachelor's degree in Accounting or Finance.

  • Strong attention to detail and accuracy - proven ability to produce quality results timely.

  • Demonstrated experience leading projects and/or initiatives.

  • Ability to deal with ambiguity and multi-task; strong organization skills.

  • Experience in production, process improvement, process mapping, risk, controls and/or project management.

  • Excellent verbal and written communication skills - ability to summarize findings into concise high level points geared toward the audience.

  • Strong issue resolution skills.


  • Intermediate to advanced MS Office skills (e.g., Excel and Access).

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans





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