Supervisor Career Coach Partner Funded at Goodwill Industries of Kentucky, Inc. in Louisville, Kentucky

Job Description:

Display Goodwill’s Core Values - Respect, Excellence and Integrity.
The Career Coach Supervisor will lead the Partner-Funded Career Coach team by giving and receiving peer input into the delivery of services.

Essential Job Functions:

• Works closely the Career Services Manager - POW and Department of Community-based services to implement program goals and prepares reports as required/requested; my provide direct service delivery.


• Functions as lead of the Career Coaches team, giving and receiving peer input into the delivery of services.


• Provides direct supervision to Career Coaches.


• Monitors required electronic data bases to ensure data is kept current and accurate.


• Gathers and consolidates data for monthly, quarterly, and annual reports and other reports as required/requested.    


• Ensure participation and employment outcomes are met per the contract and DCBS requirements.    


• Monitors caseloads of assigned Career Coaches to ensure services are being administered within DCBS & POW guidelines.


• Maintains awareness of the rules and regulations associated with DCBS programs.  


• Communicates with and serves as a liaison between Career Coaches, participants, DCBS, and other agencies


• Maintains awareness of labor market trends, high demand and high growth occupations, and job availability.


• May provide direct service to participants as needed to include the following:
  
  
  
  • Conducts intake interviews and assessments
  
  
  • Provides counseling to participants focusing on assessment needs, work habits, interpersonal skills, and other issues impacting work.
  
  
  • Provides case management services connecting with appropriate agencies for additional needs and assistance.
  
  
  • Observes documents and explains participant’s work performance and behavior relative to the employability of the participant.
  
  
  • Provides career guidance and vocational counseling as appropriate.
  
  
  • Assists in formulating and implementing an Individualized Plan for Career Development for participants.
  
  
  • Assist in conducting job readiness activities (JRA).  
  
  
  
  


• Primary duties include the exercise of discretion and independent judgement regarding matters of significance.


• Maintain regular and punctual attendance.


• Performs other duties as assigned.

Positions Supervised:  Career Coaches as assigned.

Requirements:

• Bachelor’s Degree required.


• Case management experience required.


• Previous experience working with TANF or SNAP customers and/or individuals with disadvantages a plus.


• Must possess versatility, discretion, and the ability to work with a variety of people.


• Must have the ability to communicate well both orally and written


• Must maintain participant confidentiality and follows the CRC Code of Ethics.


• Must follow all safety procedures and correct safety issues, if possible.


• Must have reliable transportation to and from work.


• Must have valid driver’s license and insurance.

Creating Jobs, Changing Lives

Goodwill Industries of Kentucky is an Equal Employment Opportunity Employer: Minority/Female/Veteran/Disability/Sexual Orientation /Gender Identity