Inside Sales Associate at EBSCO Industries Inc. in Waukegan, Illinois

Job Description:

Job Title: Inside Sales Associate
Reports To: Inside Sales Manager
FLSA Status: Non-Exempt
Job Grade:

GENERAL PURPOSE:
Concentrates on maintaining and growing assigned account base in conjunction with Sr Key Account Specialist and National Account Manager. Inside Sales Support should work with clients to understand their business issues and offer ethical solutions to meet their needs. Inside Sales Support should be establishing and expanding relationships with key executives and decision makers within assigned accounts, to help meet company profit and sales goals.

ESSENTIAL DUTIES AND Responsibilities:
- Service & retain assigned accounts
- Develop, maintain, and grow sales relationships
- Daily pricing, phone calls, emails, freight quotes, etc.
- Complete account maintenance and administrative work
- Create & maintain customer records
- Meet company profit & sales goals

OTHER DUTIES AND RESPONSIBILITIES:
- Interacting with other departments; including; purchasing, marketing, accounting, order entry

SKILLS AND ABILITIES REQUIRED:
- Strong written and verbal skills
- Relationship building
- Data Entry
- Organized
- Goal oriented

EDUCATION AND EXPERIENCE REQUIRED:
- 1-year of sales experience
- High school diploma or GED

Computer equipment and level of software requirements:
- Intermediate Excel
- Outlook
- Experience using CRM (Salesforce preferred)
- Experience using ERP systems (Sage preferred) to review customer and product data

Specific Knowledge, licenses, certifications REQUIRED:
- None

SUPERVISORY RESPONSIBILITIES:
- None

TRAINING REQUIREMENTS:
- None

PHYSICAL DEMANDS:
- None

PHYSICAL PROTECTIVE EQUIPMENT:
- None

WORK ENVIRONMENT:
- Usual office working conditions


This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other
job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the essential levels of knowledge, skills, or abilities.Under direct supervision, sells company's product and services by interacting with established customer base. Develops new customer accounts through generated sales leads or cold calls. Years of Experience: 0-1 year
EBSCO Industries, Inc.is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law..